Website Manager, Software Support
Bsquared is a very small company that offers software to schools to track pupil progress. While working there I got to work in various roles for the company. During my probation period I worked as support for customers and did training for SEO, however; as my role developed; so, did the office. I assisted with building and setting up staff computers and desks. During my time, I was given 6 sites to manage and eventually was fully in charge of the support site which included redesigning the site to be more user friendly. I also merged two sites and wrote the support articles, so that they were more up to date with the current software. I then decided to provide further help to our customers by offering free meetings to help them with setting up our software.