- Responsible for growing and retaining a multi-million dollar GPV client base for various verticals ei. Retail, Restaurants, Salons, E-commerce, etc. - Cross sell and upsell products and features by discovering client needs to achieve business goals- Work cross functionally with sales, support, and product teams to resolve complex needs and deliver outcomes that exceed client expectations- Exceed all metrics and job criteria requirements

Priority accounts with higher GPV, multiple touch points and more complex needs.

Effectively solving customer inquiries via live and email support, while increasing financial education and literacy of our customer base.

Commisioner under Oath for Secretary of State

- Provide exceptional customer service by attentively interacting with all individuals who enter the facility.- Maintained knowledge of all club events, promotions, general information and directions, restaurants, spa, and entertainment information, including event dates and hours of operation to best serve the members.- Executed daily operations of opening/closing of shift, cash management, safe deposits, Manager on duty assistance.- Experience managing various member accounts, complete reservations and oversee quarterly class registrations. - Efficiently utilize online communications tools such as Zendesk, Kipsu, and Email. - Proficient in Microsoft Office software.

- Collaborate with top of the line brands ei. Nike, Jordan brand, Adidas, Lululemon Men, Saxx Underwear and many others. - Demonstrate strong professionalism and relationship building skills. - Strategically negotiate project agreements ei. Price, usage, demand. - Provide excellent attention to detail for an extensive duration of time.- Proven ability to deliver results that exceed expectations for all parties involved.- Collaborate with top of the line brands ei. Nike, Jordan brand, Adidas, Lululemon Men, Saxx Underwear and many others. - Demonstrate strong professionalism and relationship building skills. - Strategically negotiate project agreements ei. Price, usage, demand. - Provide excellent attention to detail for an extensive duration of time.- Proven ability to deliver results that exceed expectations for all parties involved.

- Greet members, discover wants and needs of members to provide a unique fitness experience- Build strong personal relationships with members- Accurately update and manage membership accounts- Knowledgeable on a plethora of events and programs- Consulting with clients to resolve problems and to provide ongoing support- Provide strong judgement and problem solving skills throughout entire facility