Devona Brown, Csm, Cspo Email & Phone Number

Washington, Dc, Us

Washington, District Of Columbia, United States

Washington, District Of Columbia

ERISA Focus, Multi-Employer Plan Representation, Collective Bargaining, Client Development, Lobbying

Washington D.C. Metro Area

Drafts pleadings, motions, discovery, briefs, affidavits, and other legal documents, E-filing, Supports litigation users with matter management, Ensuring dictation is complete and accurate for prestigious corporate law firm; simultaneously processing over 200 pre-litigation cases, including Workers Compensation and Personal Injury.• Maintain electronic database (time matters/practice advantage, iManage and Netdocs) and calendar; • Process correspondence, incoming mail, facsimile and emails. Compile exhibits. Draft discovery responses.• Open new cases in database; assign matters to attorneys, complete conflict checks.• Summarize case records, creating medical records indexes.• Perform time entries, pre-bill reconciliations and final billing in Elite.• Handle all travel arrangements, prepare expense reports, and process check requests

Greenbelt, Maryland

Manage and perform clerical functions related to civil, criminal law, personal injury and workers compensation cases. Prepare support documents and recommendations for hearings and trials, assist attorneys with appropriate investigations and review of case status.

Washington D.C. Metro Area

Responsible for analyzing domestic and global investment risks for leading relocation services provider from client base of Fortune 500 companies and government agencies. Job duties included, but were not limited to:  Purchasing of nearly $37 million worth of real estate investments annually. Developed input to the budget processes, and assured compliance, coordination, and completion of budget planning and execution. Documented Cost Projection Reports for internal and external customers; compiled risk trends and expense analysis for internal investments.  Prepared budget estimates, updated spending plans, and submitted five-year programs Maintained up-to-date knowledge of equipment, external assistance, utilities, rental, and personnel costs Located, interviewed and qualified vendors, vendor account maintenance, and invoice processing.  Tracked budget execution, spending plans, costs, and variances from plans. Developed and applied new methods and approaches for awarding and modifying research and development contracts requiring special terms and conditions. Developed programs for collection, monitoring, and evaluation of aggregate data for use identification of trends for HIPAA Compliance.

Washington D.C. Metro Area

Responsible for administering, maintaining and providing assistance for contracted relocation services designated for federal and corporate clients. Job duties include, but are not limited to: Responsible for the control and coordination of all required actions to support successful deployments, operation, and management of DTS for all military soldiers and civilian employees using guidelines that often lack specificity due to changing mission requirements, i.e. changing travel destination while en-route, deploying travel and foreign travel requirements. Provided policy guidance and thorough program review to the customer including policy guidelines and exceptions as required. Administered/reviewed customer’s home sale contract, coordinated transportation appointments. Oversee expense reports and submission for processing. Managed concerns as acting liaison with internal/external providers to ensure smooth relocation process smooth transition for the customer. Coordinated with the Client, Account Executive and Management weekly updates on the progress of relocation services and meeting of expectations and goals. Monitored work performance provided by commercial vendors, verify acceptability of products or services delivered. Conducted fact-finding studies, collected and analyzed data retrieved in order to make sound recommendations for improvement and compliance with the Federal law and local program regulations.

Washington D.C. Metro Area

Responsible for explanation and delivery of relocation policy to customer. Coordinating relocation for Intra- and Interstate moves (Government accounts, National accounts, and some International relocation) adhering to guidelines and policies as defined by the client and Federal Travel Regulations.Achieved overall client satisfaction rating of 95% to 100%, exceeding target goals.Tracking and reviewing reports and referral fees; reviewing title work; preparing reports for the transferring employees; and preparing final documentation of relocation for billing.Providing relocation counsel to transferees including the administration of home sale (appraisals, inspections, title search, contract negotiation and acquisitions).Managing issues that arise with outside service providers in conjunction with management.Title processing, cost management, HUD approval, and Post-closing settlement reconciliation, Loss mitigation, and Short sale negotiation and execution.

Springfield, Massachusetts Area

Telephone Support for resolution of subscriber inquiries related to all Dow Jones publications. Responsibilities included, but were not limited to: Performed extensive and intensive inbound/outbound phone work while researching and analyzing market specific data while utilizing proprietary software; Subscription order processing, investigating and resolving billing inquiries, and handling delivery issues. Communicated with clients through inbound telephone calls, written correspondence and follow-up meetings; researched employer and participant inquiries and providing appropriate feedback and follow-up as needed Identified and recommended changes to processes and facilitate improvement efforts designed to improve uniformity and standardization of performance data and reporting.  Formulated recommendations for corrective actions in accordance with applicable regulations and command guidance. Performed sensing session as required, and provide feedback and recommendation for corrective action.  Coordinated with other investigative agencies to ensure customers are afforded full range of services, receive appropriate responses and are fully advised of their rights to present complaints.  Prepared, reviewed, coordinated, and distributed extensive and detailed written reports which reflected the results of inspections performed to include background, discussion and analysis of findings, conclusions and recommendations. Conducted follow-up assessments of inspections to evaluate the adequacy and effectiveness of any corrective action taken. Conduct/plan with complex and potentially sensitive investigations, inquiries and preliminary analysis inquiries Addressed individual stock inquiries for Wall Street Journal, Barron’s and Smart Money Magazine subscribers