Devon Archie
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Devon Archie Email & Phone Number

Customer Success & IT Specialist | Enhancing User Experience Through Technical Expertise & Exceptional Support at United States Postal Service
Location: Hamburg, New Jersey, United States 2 work roles 1 school
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Role
Customer Success & IT Specialist | Enhancing User Experience Through Technical Expertise & Exceptional Support
Location
Hamburg, New Jersey, United States
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Who is Devon Archie? Overview

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Quick answer

Devon Archie is listed as Customer Success & IT Specialist | Enhancing User Experience Through Technical Expertise & Exceptional Support at United States Postal Service, a company with 135879 employees, based in Hamburg, New Jersey, United States. AeroLeads shows a matched LinkedIn profile for Devon Archie.

Devon Archie previously worked as Customer Operations Manager at United States Postal Service and Customer Care Partner at Alternative Care Essentials. Devon Archie holds Diploma Of Education from Career Connections Charter High School.

Company email context

Email format at United States Postal Service

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United States Postal Service

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Profile bio

About Devon Archie

With over 10 years of experience in Customer Service, I’ve developed a deep understanding of delivering exceptional user experiences and resolving client issues with efficiency and empathy. I’m currently expanding my skill set by taking IT courses, aiming to bridge the gap between customer service and technology. My goal is to leverage my customer-focused background and growing technical expertise to drive innovative solutions and improve user satisfaction.

Current workplace

Devon Archie's current company

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United States Postal Service
United States Postal Service
Customer Success & IT Specialist | Enhancing User Experience Through Technical Expertise & Exceptional Support
washington, district of columbia, united states
Website
Employees
135879
AeroLeads page
2 roles

Devon Archie work experience

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Customer Operations Manager

Current

New Jersey, United States

- Customer Issue Resolution: Actively engaged with customers to identify their needs and resolve escalated issues, resulting in a 20% reduction in resolution time and increased customer loyalty.- Process Improvement: Analyzed customer feedback to identify areas for improvement, leading to the implementation of new processes that boosted customer.

Oct 2015 - Present

Customer Care Partner

Alternative Care Essentials

New Jersey, United States

- Personalized Care: Delivered high-quality, personalized care to clients, ensuring their comfort and well-being. This attention to detail led to a 98% satisfaction rate among clients and their families.- Customer Service Excellence: Acted as the primary point of contact for clients and their families, addressing concerns and requests promptly, which.

Mar 2014 - Sep 2015
Team & coworkers

Colleagues at United States Postal Service

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1 education record

Devon Archie education

  • Career Connections Charter High School
    Career Connections Charter High School
    Diploma Of Education
FAQ

Frequently asked questions about Devon Archie

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What company does Devon Archie work for?

Devon Archie works for United States Postal Service.

What is Devon Archie's role at United States Postal Service?

Devon Archie is listed as Customer Success & IT Specialist | Enhancing User Experience Through Technical Expertise & Exceptional Support at United States Postal Service.

Where is Devon Archie based?

Devon Archie is based in Hamburg, New Jersey, United States while working with United States Postal Service.

What companies has Devon Archie worked for?

Devon Archie has worked for United States Postal Service and Alternative Care Essentials.

Who are Devon Archie's colleagues at United States Postal Service?

Devon Archie's colleagues at United States Postal Service include Harish Buttan, Susan Sears, Donna Cartersmith, Gordon Richardson, and Mark Chase.

How can I contact Devon Archie?

You can use AeroLeads to view verified contact signals for Devon Archie at United States Postal Service, including work email, phone, and LinkedIn data when available.

What schools did Devon Archie attend?

Devon Archie holds Diploma Of Education from Career Connections Charter High School.

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