Devon Child Email & Phone Number

Provo, Ut, Us

Scottsdale, Arizona, Us

Scottsdale, Arizona, Us

Santa Clara, Ca, Us

I manage Vobile's TVSync product (see http://tvsync.com), built on our central ability to identify audio/video with a high level of accuracy and speed. Vobile's content recognition is enabled by our patented Video DNA fingerprinting technology--technology that is used by virtually every major content company and publisher to authenticate video and audio assets. TVSync is an API platform that enables developers to build smartphone, tablet, TV, and PC applications that automatically identify and synchronize with music, TV, and movie content. We make true audio-video-image content recognition possible on any mobile device and enable content owners, publishers, apps developers, and platforms to create unique content consumption experiences in ecommerce, infotainment, and social applications.

Sunnyvale, Ca, Us

• Owner of the business listings product on local.yahoo.com across US and international markets• Responsible for redesigning merchant listings across search results pages, direct display, and dedicated business profile pages• Responsible for redesigning and improving merchant and consumer submit platforms (frontend and backend) o Merchant submit platform enables business owners to manage their listings on local.yahoo.com o Consumer submit platform allows end users to add new listings and edit existing ones• Working closely with Product Managers from Maps and other areas of Local to ensure consistent user experiences across products• Working on improving Local listings product for Mobile• Working with other Local PMs on project to more tightly integrate Local into yahoo.com• Managing engineering resources in India (previously Korea)

Sunnyvale, Ca, Us

• Managed two content management systems used internally to produce and publish content for help.yahoo.com and info.yahoo.com• Managed two customer feedback platforms across multiple Yahoo! groups: Overtone (now KANA) and Tango• Overtone, a 3rd-party ASP, helps us collect and analyze customers’ open-ended comments in real time through a variety of reporting and monitoring tools• Tango, a Yahoo!-built platform, allows groups to collect feedback from both internal and external users and offers additional aspects of community moderation and product team response• Current implementations include: Mail, Messenger, Music, Broadband Partners, Finance, Search, Autos, Shopping, Answers, Mobile, Local/Maps, Sports, and others• Built and managed relationships with customer support divisions at Yahoo!’s Broadband partners: AT&T, Verizon, BellSouth, British Telecom, and Rogers Communications• Developed online support strategies with each of the Broadband partners• Project managed delivery of co-hosted websites and/or XML-fed solutions in order to support Yahoo! products and services with co-branded “walled garden” environments• Monitored partner site web traffic data to identify user behavior and forecast trends• Collaborated with multiple internal teams for the delivery of co-branded versions of Yahoo! products (e.g. Mail, Messenger, Music)• Managed multiple resources for the delivery of support materials to each partner and manages roadmap to ensure alignment with product launch/update schedules• Developed cost estimating model and manages budget each moth for contact resources (both editorial and localization)• Managed the development and delivery of a new company-wide content management system o Managed team of outsourcers in the editorial and syntactical conversion of several thousand documents to new format o Served as primary stakeholder representing business unit’s needs for the system (defined system requirements, reviewed development proposals)

Aptas was a provider of enhanced software products and services for online directories, portals, and search engines. * Demonstrated Aptas products to domestic and international customers, investors, prospects, and board members* Created and maintained product roadmaps* Researched competitive offerings and established product direction to ensure marketplace relevance and technical advantage* Executed end-of-life process for outgoing product and introduced replacement platform* Wrote feature specifications and created HTML user interfaces and mockups before handing assignments off to developers* Managed releases by coordinating efforts of Development, QA, Documentation, Marketing, and Professional Services groups* Interfaced directly with customers and partners during project scoping, execution, and rollout* Managed change control process to contain project scope as new requirements were introduced* Managed integration projects with third-party vendors

Software911 produced products that allowed companies to provide selective access to online knowledge bases. The software organized FAQs, multimedia files, and interactive consultations into searchable repositories with email and chat escalation channels.* Managed all domestic and international (China, Taiwan, Australia, New Zealand, Singapore) investor and reseller pre-sales relationships* Wrote sales proposals and conducted product demonstrations* Trained and supported salespeople; created multiple demonstration and evaluation sites* Created and analyzed effectiveness of web content, collateral, and email campaigns

The R.O.C. Ministry of Education (Cultural Division) hired me for my Mandarin Chinese and computer skills. As the only American and native speaker of English in the office, I was often given unique responsibilities involving interaction with U.S. and Taiwan government agencies, student organizations, and media outlets.

* Conducted diverse events for tour groups of 200+ persons, including: visits to cultural and historical sites; lectures on wide-ranging topics; background narration during multi-day passage through Three Gorges; Mandarin/English translation for artisans, crew, and passengers* Lead tours through Three Gorges Dam Construction Site, trained Chinese tour guides, and implemented training program