Devon Child Email & Phone Number

Provo, UT, US

Scottsdale, Arizona, US

Scottsdale, Arizona, US

Santa Clara, CA, US

I manage Vobile's TVSync product (see http://tvsync.com), built on our central ability to identify audio/video with a high level of accuracy and speed. Vobile's content recognition is enabled by our patented Video DNA fingerprinting technology--technology that is used by virtually every major content company and publisher to authenticate video and audio.

Sunnyvale, CA, US

• Owner of the business listings product on local.yahoo.com across US and international markets
• Responsible for redesigning merchant listings across search results pages, direct display, and dedicated business profile pages
• Responsible for redesigning and improving merchant and consumer submit platforms (frontend and backend) o Merchant submit platform enables business owners to manage their listings on local.yahoo.com o Consumer submit.
• Working closely with Product Managers from Maps and other areas of Local to ensure consistent user experiences across products
• Working on improving Local listings product for Mobile
• Working with other Local PMs on project to more tightly integrate Local into yahoo.com

Sunnyvale, CA, US

• Managed two content management systems used internally to produce and publish content for help.yahoo.com and info.yahoo.com
• Managed two customer feedback platforms across multiple Yahoo! groups: Overtone (now KANA) and Tango
• Overtone, a 3rd-party ASP, helps us collect and analyze customers’ open-ended comments in real time through a variety of reporting and monitoring tools
• Tango, a Yahoo!-built platform, allows groups to collect feedback from both internal and external users and offers additional aspects of community moderation and product team response
• Current implementations include: Mail, Messenger, Music, Broadband Partners, Finance, Search, Autos, Shopping, Answers, Mobile, Local/Maps, Sports, and others
• Built and managed relationships with customer support divisions at Yahoo!’s Broadband partners: AT&T, Verizon, BellSouth, British Telecom, and Rogers Communications

Aptas was a provider of enhanced software products and services for online directories, portals, and search engines. * Demonstrated Aptas products to domestic and international customers, investors, prospects, and board members* Created and maintained product roadmaps* Researched competitive offerings and established product direction to ensure marketplace.

Software911 produced products that allowed companies to provide selective access to online knowledge bases. The software organized FAQs, multimedia files, and interactive consultations into searchable repositories with email and chat escalation channels.* Managed all domestic and international (China, Taiwan, Australia, New Zealand, Singapore) investor and.

The R.O.C. Ministry of Education (Cultural Division) hired me for my Mandarin Chinese and computer skills. As the only American and native speaker of English in the office, I was often given unique responsibilities involving interaction with U.S. and Taiwan government agencies, student organizations, and media outlets.

* Conducted diverse events for tour groups of 200+ persons, including: visits to cultural and historical sites; lectures on wide-ranging topics; background narration during multi-day passage through Three Gorges; Mandarin/English translation for artisans, crew, and passengers* Lead tours through Three Gorges Dam Construction Site, trained Chinese tour.