Devon Connor Email & Phone Number

Somerset, Nj, Us

Deliver billable consulting engagements including activities such as:• Perform baseline assessments, including licensing estate assessments, fiscal cliff analyses, O365 usage assessments and Azure usage assessments • Execute roadmap sessions with customers to create multi-year technology and licensing roadmaps • Create detailed licensing what-if scenarios that align with the business strategy and vision, the customer's budget, and licensing requirements • Prepare and present engagement deliverables to client stakeholders, including C-level • Work as a key contributing part of a multi -functional team with Sales, Pre-Sales, Project Management and other resources • Represent the practice’s consulting approach to customers and prospects in cooperation with our sales and SHI teams • Drive adjacent SHI services attach during client engagements • Maintain knowledge of current and future trends related to Microsoft, software licensing, ITAM, IT security, digital experience, and automation

Toronto, Ontario, Ca

• Managed the Microsoft Enterprise Agreement renewal and true up process• Managed a pipeline of Microsoft sales opportunities• Provided pre-sales support to sales reps and customers on Microsoft licensing and solutions• Identified new Enterprise Agreement prospects• Deliverd Microsoft product roadmaps, licensing, and financial content to customers • Participated in local customer events to deliver Softchoice content• Developed and delivered training to Softchoice sales teams on Microsoft products and services• Engaged with local Softchoice sales teams to sell jointly into sales territories and customer accounts

Somerset, Nj, Us

• Acted as customer facing licensing solutions consultant• Evaluated and reviewed complex Microsoft proposals and amendments• Executed and sold customers on net new Microsoft agreements• Execute on-time renewals and True-Ups for existing SHI customers• Interpreted Microsoft volume license contracts for customers and prospects• Assisted Account Executives with SHI’s Agreement Optimization Plan• Educated sales teams on Microsoft programs and best practices for driving EA’s and Microsoft revenue• Strategized on deliverables for cost analysis and proposal creation• Developed and implemented both company-wide and client facing training webinars geared toward the latest changes in Microsoft licensing, products, and programs

Somerset, Nj, Us

• Conceived, planned and executed both SHI-wide and BU-specific marketing campaigns and activities utilizing mass email through CRM• Planned, built and executed increasingly automated and responsive campaigns utilizing ClickDimensions within our CRM• Defined data requirements and built lists of targeted accounts and contacts utilizing internal and external data• Analyzed SHI’s use of existing marketing/communications tools and made recommendations for improvements in line with expected industry best practices• Analyzed data and trends for campaigns and events to help improve our processes and reporting• Built and maintained knowledge base of SHI and BU go-to-market strategies• Ensured SHI processes, tools and deliverables complied with all internal and external regulatory requirements (e.g. GDPR, Spam Act 2003, etc.)• Created and maintained metrics reports on marketing and sales activities and effectiveness and business impact• Proactively explored data to find trends, discover KPIs, and apply proper hypothesis testing• Monitored campaigns to optimize performance based on industry best practices• Provided recommendations that enhanced future campaign performance and measurements

Somerset, Nj, Us

• Aided in the coordination and execution the Enterprise Programs sales campaign and sales motions• Assisted in building out processes for targeting and assessing results of data driven sales plays• Reported ROI for the company and Enterprise Program partners• Constructed knowledge base of the Enterprise Program strategy, sales motions, supporting partners, and sales team execution • Consistently reported various metrics to Account Executives and Senior leadership, along with other regional and business unit wide statistics • Helped manage CRM database • Provided ongoing support of sales enablement • Built alignment with partner teams and OEMs• Provided training to Strategic Sales teams and Field Solutions Engineers on the Enterprise Program• Helped plan and execute Strategic Sales teams meetings and events• Educated International Sales teams on CRM processes and the Enterprise Program

Somerset, Nj, Us

• Facilitated Microsoft business by managing high revenue volume licensing agreements within dedicated business unit• Helped to profile and pursue large Enterprise Agreement customers, working in synergy with all internal and external resources• Oversaw deal registrations, updating opportunities within CRM• Completed and managed all contract paperwork for customer's volume licensing agreements• Generated annual, true-up and add-on order quotes for products and services under customer’s volume licensing agreements• Collaborated with Licensing Executives on Microsoft agreement details and communicated the terms of these contracts with the various internal and external stakeholders• Developed custom pricing workbooks for customer's yearly true-up and renewal budgeting• Engaged in cross-functional teamwork to meet customers current business needs and future goals• Presented license allocation scenarios in instances of acquisitions and divestitures • Created presentations for customers illustrating their present and past licensing positions and the impact of the transformation on their spend and use rights• Co-administrator of the organizations Yammer page which updated internal stakeholders to noteworthy Microsoft news, trainings and opportunities

Somerset, Nj, Us

Worked closely with Account Executives, Sales Teams, and customers to provide support for various Microsoft products and licensing situations. Individually responsible for inquiries concerning Visual Studio and MSDN, Team Foundation Server, SharePoint Server, Exchange Server, Skype for Business Server, SQL Server, System Center, and Windows Server. • Worked with several different agreement types and structures• Provided licensing and product specific information to assist sales• Deciphered license entitlements and transitions as updated through several documents • Satisfied various types of reporting requests• Helped educate how various products work together, and how emerging technology impacts use rights• Processed specific post-sales transaction requests• Interacted with Licensing Executives to develop opportunities with customers• Provided trainings and updates for the SHI Microsoft Team• Supported various ad hoc requests

Lebanon, New Jersey, Us

• Responsible for billing, including accounts receivable and payable, expenses, invoices and retainer refunds• Managed Amicus computer system for scheduling, credit limits, filing, time keeping, document organization and communications• Daily incoming and outgoing mail and faxes• Responsible for screening, transferring and taking messages for all calls• Generated new client files• Constructed and organized all physical and virtual files • Assisted with the development of retainer agreements• Outgoing bills and receipts• Office purchasing

Secaucus, Nj, Us

Worked in corporate headquarters to determine first international locations assortment. As a paid intern I was responsible for identifying potential products, contacting distributors and maintaining a database of information on each SKU. • Researched the Canadian market and contacted different brands and their distributors to establish what products were available and popular in the Canadian market• Forecasted successful information and processed and assembled it into the database• Reviewed and surveyed the international market for available assortments• Contacted distributors for assortment information• Compiled information in the database• Worked in a multicultural environment that engaged in teamwork with other members and departments of the company

Bachelor Of Arts (B.A.), Psychology

Liberal Arts And Sciences/Liberal Studies