Devon Connor Email & Phone Number

Somerset, NJ, US

• Deliver billable consulting engagements including activities such as:
• Perform baseline assessments, including licensing estate assessments, fiscal cliff analyses, O365 usage assessments and Azure usage assessments
• Execute roadmap sessions with customers to create multi-year technology and licensing roadmaps
• Create detailed licensing what-if scenarios that align with the business strategy and vision, the customer's budget, and licensing requirements
• Prepare and present engagement deliverables to client stakeholders, including C-level
• Work as a key contributing part of a multi -functional team with Sales, Pre-Sales, Project Management and other resources

Toronto, Ontario, CA

• Managed the Microsoft Enterprise Agreement renewal and true up process
• Managed a pipeline of Microsoft sales opportunities
• Provided pre-sales support to sales reps and customers on Microsoft licensing and solutions
• Identified new Enterprise Agreement prospects
• Deliverd Microsoft product roadmaps, licensing, and financial content to customers
• Participated in local customer events to deliver Softchoice content

Somerset, NJ, US

• Acted as customer facing licensing solutions consultant
• Evaluated and reviewed complex Microsoft proposals and amendments
• Executed and sold customers on net new Microsoft agreements
• Execute on-time renewals and True-Ups for existing SHI customers
• Interpreted Microsoft volume license contracts for customers and prospects
• Assisted Account Executives with SHI’s Agreement Optimization Plan

Somerset, NJ, US

• Conceived, planned and executed both SHI-wide and BU-specific marketing campaigns and activities utilizing mass email through CRM
• Planned, built and executed increasingly automated and responsive campaigns utilizing ClickDimensions within our CRM
• Defined data requirements and built lists of targeted accounts and contacts utilizing internal and external data
• Analyzed SHI’s use of existing marketing/communications tools and made recommendations for improvements in line with expected industry best practices
• Analyzed data and trends for campaigns and events to help improve our processes and reporting
• Built and maintained knowledge base of SHI and BU go-to-market strategies

Somerset, NJ, US

• Aided in the coordination and execution the Enterprise Programs sales campaign and sales motions
• Assisted in building out processes for targeting and assessing results of data driven sales plays
• Reported ROI for the company and Enterprise Program partners
• Constructed knowledge base of the Enterprise Program strategy, sales motions, supporting partners, and sales team execution
• Consistently reported various metrics to Account Executives and Senior leadership, along with other regional and business unit wide statistics
• Helped manage CRM database

Somerset, NJ, US

• Facilitated Microsoft business by managing high revenue volume licensing agreements within dedicated business unit
• Helped to profile and pursue large Enterprise Agreement customers, working in synergy with all internal and external resources
• Oversaw deal registrations, updating opportunities within CRM
• Completed and managed all contract paperwork for customer's volume licensing agreements
• Generated annual, true-up and add-on order quotes for products and services under customer’s volume licensing agreements
• Collaborated with Licensing Executives on Microsoft agreement details and communicated the terms of these contracts with the various internal and external stakeholders

Somerset, NJ, US

• Worked closely with Account Executives, Sales Teams, and customers to provide support for various Microsoft products and licensing situations. Individually responsible for inquiries concerning Visual Studio and MSDN.
• Worked with several different agreement types and structures
• Provided licensing and product specific information to assist sales
• Deciphered license entitlements and transitions as updated through several documents
• Satisfied various types of reporting requests
• Helped educate how various products work together, and how emerging technology impacts use rights

Lebanon, New Jersey, US

• Responsible for billing, including accounts receivable and payable, expenses, invoices and retainer refunds
• Managed Amicus computer system for scheduling, credit limits, filing, time keeping, document organization and communications
• Daily incoming and outgoing mail and faxes
• Responsible for screening, transferring and taking messages for all calls
• Generated new client files
• Constructed and organized all physical and virtual files

Secaucus, NJ, US

• Worked in corporate headquarters to determine first international locations assortment. As a paid intern I was responsible for identifying potential products, contacting distributors and maintaining a database of.
• Researched the Canadian market and contacted different brands and their distributors to establish what products were available and popular in the Canadian market
• Forecasted successful information and processed and assembled it into the database
• Reviewed and surveyed the international market for available assortments
• Contacted distributors for assortment information
• Compiled information in the database

Bachelor Of Arts (B.A.), Psychology

Liberal Arts And Sciences/Liberal Studies