Devon Cram Email & Phone Number

Westborough, Ma

• Provide leadership and overall management of specific residential program site(s) including personnel, resource management, and a program plan of schedules and activities• Ensure the delivery of safe and high quality residential services, supports in accordance with JRI Operational Policies and Procedures and compliance with regulations of the Department of Developmental Disability Services• Complete required administrative, case record and clinical documentation• Ensure that adequate, qualified and trained staff are available at all required times in order to assist individuals to manage their everyday lives • Advocate for residents to live active, healthy lifestyles, residential and community involvement with meaningful participation in making choices to the highest degree• Supervise and ensure a functional, healthy, positive and fair workplace for all staff• Massachusetts Medication Administration Program (MAP), CPI, CPR, First Aid, Fire Safety, Human Rights and Healthy Living Certifications

• Assisted the Program Manager with requirements in accordance with JRI Operational Policies and Procedures • Completed required administrative, case record and clinical documentation• Supervised and assisted staff with direct care support to ensure a functional, healthy, positive and fair workplace• Advocated for residents to live active, healthy lifestyles, and organized residential and community involvement

Westborough, Ma

• Directly trained individuals with developmental disabilities to effectively maintain levels of self-sufficiency through employment, self advocacy, personal and communication skills• Completed daily documentation for Individual Support Plans (ISP), daily logs and other information• Led assigned groups through daily activities for volunteer work, paid work and recreational trips

Cambridge, Ma

• Organized graduate student files, provided copying and scanning support, desk reception, and distribution of event flyers around campus and Cambridge

South Boston, Ma

• Led and assisted client intakes and arrival orientations• Organized and completed electronic and physical case files for refugees and asylees• Facilitated referrals to external agencies for numerous client benefits

Roxbury, Ma

• Created informational documents and flyers to be distributed at events, displayed on community boards, and stored in a directory for community services for residents• Performed multiple administrative duties such as filing, copying, and scanning• Developed and directed the Mission Main Youth Art Project and tutored young students at Sociedad Latina, an after-school program held in the Mission Main Community Center

Medfield, Ma

• Provided customer service while working in various departments, stocked store inventory and organized deliveries

Bachelor Of Arts (Ba), Psychology, Management

Education record