Devon Downie, M.Ed, Hons. B. Comm, Ctdp, Dtm Email & Phone Number

Vancouver, BC, CA

Vancouver, BC, CA

The Training Specialist plans, develops, and facilitates or delivers end-user training on improved processes and supporting solutions or technologies for the Workday Student implementation project. The Training Specialist is responsible for performing training needs assessments, designing learning materials, evaluating, and for managing all phases of end.

Peterborough, New Hampshire, US

Developed and managed a comprehensive learning and development program for all employees utilizing a LMS, in-person training programs and certification, that delivers a high-quality learner experience and aligns with the company’s strategic goals and objectives.

Designing and developing innovative learning solutions, eLearning and vILT curriculum to enhance product education that supports our Users becoming confident with every activity they plan and every dollar they spend.

Burnaby, British Columbia, CA

Implements and evaluates training and educational initiatives and provides performance consulting services to individuals, groups and teams within the organization of 5000 employees including the facilitation of cross functional teams and process improvements all of which supports the LDB’s current learning and development model.

Englewood, Colorado, US

Successfully managed the election campaign for Karen Knight, who ran for International Director, Region 1 for Toastmasters. In this role I was accountable for recruiting, training and managing the full campaign team, and for ensuring that several hundred delegates eligible to vote were scheduled for, and attended campaign interviews during the annual.

Vancouver, BC, CA

An innovator, knowledge translator, facilitator and change agent responsible for developing & delivering BCMHSUS educational programs and initiatives. In collaboration with the L&D team, designs, delivers and evaluates innovative educational strategies and programs such as: orientation, core competency training, special events and conferences.

Vancouver, BC, CA

Provides learning expertise and support for key corporate initiatives such as system implementations and conversions, curriculum design, and product launches. Conducts needs analysis and designs training strategies. Determines project scope, deliverables, and outcomes for the learning component of the project, develops and executes project plan and.

Vancouver, British Columbia, CA

Partnered with stakeholders and subject matter experts to create and deploy appropriate content for over 1200 employees at the Canadian Head Quarters. Ensured successful execution of training programs and ongoing maintenance to keep content current. Leveraged Instructional Design skills to design and implement customer service centered sales, operational.

Vancouver, British Columbia, CA

Supports the coaching and development of the customer solutions delivery Home Team managers and technicians to improve their ability to recommend Future Friendly Home and Wireless solutions and drive revenue from the field. Creates and delivers dynamic and motivating training presentations and provide support and coaching that leads to improved results.

Vancouver, British Columbia, CA

Developed solid relationships with consumer and business clients by selling communication solutions including cellular, internet, TV and home phone products.

South Brisbane, Queensland, AU

Managed all aspects of the sales process with consumer travel products, including flights, accommodation, car hire, airport transfers, tours, and insurance.

Toronto, Ontario, CA

Designed and implemented classroom and web-based training materials including participant and instructor guides, job aids, assessments and support tools for new products and initiatives for employees across Canada.

Mississauga, ON, CA

Developed and coordinated innovative and high quality health and safety products, tools and services by developing needs analysis, designing curriculum, and facilitated learning.

CA

Sold educational media solutions to Ontario schools/boards (public, private, post-secondary) and other customers by building solid working relationships through continual contact.

Montreal, Quebec, CA

Launched new product to Canadian marketplace through multiple sales channels and partners, supported on-going sales by designing campaigns to increase sales and educate customers.

Montreal, Quebec, CA

Ensured strong customer satisfaction with product and prepared strategies to ensure customers maintained their subscriptions, by implementing communication plans.

Montreal, Quebec, CA

Effectively managed a team of up to 23 technical unionized circuit designers (half of which teleworked) to harness their resources, expertise and experience & consistently met key unit goals.

Master'S In Educational Technology

Certificate, Adult Training And Development

Hons. B. Comm, Specialized In Human Resources, Minor In Drama