Devone Rawls, Mba Email & Phone Number

Atlanta, GA, US

Atlanta Metropolitan Area

Ponce City Market

Atlanta, Georgia

-Create an exceptional, personalized service experience for retail partners by providingpositive, fast and complete support resolutions via phone or email. -Manage logistics of customer ordered products. Document system problems and reportto the proper resource while identifying common trends within support interactions andescalating to appropriate teams..

Mcdonough, Georgia

-Responds to customer inquiries via telephone, email, SMS and Chat to provide problemresolution in accordance with the organization's service standards. -Resolves basic or tier 1 payment and account related requests to include but not limitedto card activations, payments, name and address updates for card holders. -Manage confidential payment information.

-Research for professors-Use of Excel for grading -critical thinking for case studies.-Answer phone in the office to answer student questions.-Other secretarial duties such as filing, faxing/copying, emailing staff.

Carrolton, GA

• Answer Phones— I direct students to assistance on miscellaneous housing issues they may have. I also keep track of all resident advisors.
• Document calls—fill out forms online to document calls answered.
• Use Microsoft Excel—collect information through-out shifts to add to Excel documents.

Stockbridge GA

 Managed register, credit card & cash operations Cooperated with team to reach sales quota Marketed promotions throughout community Ensured accurate balance of the register at end of shift Assisted customers with customer service

Stockbridge GA

Answered Phones at the front desk and assisted customers in finding who they needed to speak to.

Master Of Business Administration - Mba, Business Administration And Management, General, 3.6

Bachelor’S Degree, Business, Management, Marketing, And Related Support Services

Management Club