Devon Sprague Email and Phone Number
Hi, I’m Devon. I am a motivated and creative UX Designer. I transitioned into the field of UX after spending 10+ years honing my EQ working in customer service and sales. My career has been driven by my ability to provide outstanding client experiences through constructing positive, inclusive environments and deeply empathizing with customer concerns. Over the course of my career, I have gained extensive experience in: ✔️ Designing presentations ✔️ Researching trends✔️ Building experiences to meet client needs✔️ Collaborating on cross-functional teams✔️ Process ImprovementMy Software Skills Include : ✔️ Figma✔️ Miro ✔️ Canva✔️ ZoomTop Accomplishments 🏆 ⭐️ Rebranded 30+ floor plans of a residential community & designed the physical presentation ⭐️ Awarded Michelson Realty's Excellence in Engaging Leasing Award 🗣 I am always looking to communicate with other User Experience (UX) professionals. I look forward to connecting with you!
Augusta Training Shop Inc
View- Website:
- augustatrainingshop.com
- Employees:
- 4
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Augusta Training Shop IncAtlanta, Ga, Us
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Ux ConsultantAugusta Training Shop Inc Apr 2023 - PresentI am executing an initiative to restructure the information architecture of Augusta Training Shop's online store in an effort to improve the user experience and drive sales.
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Ux DesignerFreelance (Self Employed) Jan 2022 - Feb 2023Ie -
Ux Researcher/ Ux DesignerRomp & Roam Children'S Clothing Jul 2021 - Oct 2021I partnered with a small business owner to redesign her website and business model for a more enjoyable, intuitive user experience. We worked together to assess current customer needs through competitive research and user surveys and applied that knowledge towards rebuilding the information architecture of her Shopify store.
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Ux ResearcherCode For America Apr 2021 - Jun 2021San Francisco, Ca, UsI volunteered with Code for America as a UX Researcher. Our project centered around conducting research with brigade leaders across America in an effort to improve the Brigade Organizer's Playbook. As a member of the UX Research team, I reviewed hours of audio recordings of user interviews, compared them to transcripts from Otter.ai and translated any errors found. I then separated main ideas from the transcript and transferred information to Google Sheets. -
Assistant ManagerThe Michelson Organization Sep 2019 - Feb 2020St. Louis, Mo, UsAs the Manager of rent collection for 184 units, I ensured $0 delinquency and signed 5+ lease renewals per month. I crafted a warm, positive and welcoming environment and a stress-free process for all potential and existing residents. I analyzed weekly showing reports to assess why units leased or not and determining how to increase the lease rate as well as remediated concerns regarding rent, account balances and apartment issues for existing and potential residents. I also increased resident engagement on 2 social media platforms by creating weekly content. -
Leasing Agent & Acting Assistant ManagerThe Michelson Organization Aug 2018 - Sep 2019St. Louis, Mo, UsI spearheaded a renewal endeavor and taught my team how to identify prospect needs, resulting in 97% average occupancy. I also trained 3 new leasing agent hires on the engaging leasing process for a 400-unit community.
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Assistant ManagerThe Michelson Organization May 2018 - Aug 2018St. Louis, Mo, UsAs the co-leader of the management team transition upon acquisition of a 177-unit Class-A mid-rise, I resolved resident concerns. I collaborated with 2 team members to conduct a re-brand of the property including renaming 30+ floor plans, designed the physical presentation of the rebrand and created the new marketing materials for a 177-unit community.
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Leasing AgentThe Michelson Organization Apr 2017 - May 2018St. Louis, Mo, UsI conducted weekly market surveys of local competition and analyzed rental dates, leases and traffic per week. I was also recognized by corporate with an award for engaging in excellence in leasing for 293-unit communities.
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Sales LeadAnn Inc (Ann Taylor | Loft | Lou & Grey) Nov 2015 - Apr 2017New York, Ny, UsAs the supervisor of 10 sales associates, I trained them on customer experience, performance etiquette, how to increase sales, current trends and understanding the metrics used to determine the company’s success. I also coached associates on organic growth for the Loft Rewards card and incentivized associates with games and rewards to open up more credit cards, resulting in associates meeting 100% of the goal on a weekly basis.As a sales lead, I was the St. Jude Children’s Hospital Fundraiser Co-Captain which included setting hourly goals and keeping up with donations to keep our store on track, advising associates on how to maximize donations. We ended our fundraiser at 120% to our company goal. -
Sales AssociateAnn Inc (Ann Taylor | Loft | Lou & Grey) May 2012 - Nov 2015New York, Ny, UsTo ensure client satisfaction, I fulfilled online orders and ensured a smooth checkout process while managing the LOFT visual merchandising.
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Creative Merchandising InternSuska Aug 2013 - May 2014By merchandising products in more visually stimulating ways, I organized display cases, designed window displays and put together 6-8 new looks for mannequins on a weekly basis.
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Writer / Graphic Designer / StylistLittle Red Book Sep 2011 - May 2013UsAs the Graphic Design Contributor for the Fall 2011 issue, I covered 3 events during UGA Fashion week for the Spring 2012 issue. I visited 3 local boutiques with a partner to select apparel for the Spring 2013 Fashion editorial which included the final cover look. -
Stylist For 2012 Spring Fashion ShowStudent Merchandising Association Aug 2011 - Feb 2012Athens, Ga, UsI collaborated with a local boutique owner to select apparel and style 15 outfits for the 2012 Spring Fashion Show in addition to being the sole treasurer of $2K worth of merchandise.
Devon Sprague Education Details
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The University Of GeorgiaFashion Merchandising & Journalism-Magazines -
UdacityUser Experience
Frequently Asked Questions about Devon Sprague
What company does Devon Sprague work for?
Devon Sprague works for Augusta Training Shop Inc
What is Devon Sprague's role at the current company?
Devon Sprague's current role is User Experience Designer Specializing in E-Commerce | Customer Experience Expert.
What schools did Devon Sprague attend?
Devon Sprague attended The University Of Georgia, Udacity.
Who are Devon Sprague's colleagues?
Devon Sprague's colleagues are Nafer Abousa, Ahmed Khan, Ahmed Jlilate.
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