Devon Gilbert Email & Phone Number

Alexandria, Va, Us

• Act as the first point of contact for the COO and CIRO, supporting day-to-day operations by performing a broad variety of administrative tasks and projects as required.• Manage professional scheduling for CIRO and COO, including agendas, mail, email, donor management, content and flow of information to senior executives, and company logistics.• Draft and proofread correspondence, memos, and other documents on behalf of CIRO.• Manage all travel arrangements for CIRO, including coordinating itineraries, meetings, activities, accommodations, transportation, meals, and all logistical support.• Manage all expense reports for CIRO & COO and liaison with financial team.• Organize team communications and plan events, both internal and off-site.• Prepare and distribute agendas, presentations and reports for all Corporate and Foundations/Operations staff meetings, ensuring accuracy and professionalism.• Coordinate executive communications with C-Suite constituents and volunteers; manage leadership meetings for CIRO.• Collaborate with other staff to ensure smooth and efficient workflow and handling of executive demands. • Provide administrative and office support, such as typing, dictation, spreadsheet creation, faxing, and maintenance of filing system and Conquer Cancer database.• Record detailed meeting notes and distribute to relevant internal and external stakeholders to facilitate clear communication and record keeping.• Manage professionalism and strict confidentiality with all materials.

Williamsburg, Va, Us

• Managed Vice President of Advancements $10M+ portfolio.• Provided support to the William & Mary Foundation leadership and staff for the operational support of the board.• Produced committee agendas, meeting materials, Foundation materials, and collateral for the Executive Director and Associate Director of the William & Mary Foundation.• Drafted minutes of the full board, Executive Committee and standing committees for the Foundation.• Developed marketing newsletters and communications for emeritus trustees and current trustees quarterly.• Managed documentation of board member travel expenses and reconciliation.• Managed and maintained the Assistant Vice President and Associate Director’s calendars including the management of meeting requests and coordinating the participation of others for all aspects of individual and group meetings. • Maintained detailed records of office expenses to accurately predict future budget requirements.• Developed and implemented organizational systems to streamline daily operations.• Worked closely with internal departments to accomplish timely invoicing and accounts receivables.• Maintained databases and contact lists to keep important contact information accurate and up to date.• Prepared principal gift pipeline reports and analysis, reporting, tracking of activity including contact reports, and prospect strategy briefings and meetings.• Prepared letters, memos, reports and presentation materials ensuring accuracy of information, and prepare letters for presidential signature. • Provide ongoing training and explanation of office procedures and communication protocol with external and internal department personnel. • Managed facility operations for Plumeri House by coordinating all vendors and individual stays• Coordinated all vendors and housekeeping for Plumeri House

Alpharetta, Ga, Us

• Educated customers about property features and benefits to aid in selecting best options for each individuals' needs.• Developed and delivered engaging sales pitch to convey property benefits.• Conduct tours with potential tenants, perform follow-up meetings, and provide education to prospects on promotions and leasing incentives.• Created and implemented sales strategies to successfully meet company targets.• Completed leasing packets and followed up with prospective tenants; processed and verified eligible tenant applications• Maintained 95%+ occupancy rate year-round• Utilized CRM software to manage customer accounts and track performance metrics.• Coordinate daily operations for a class A apartment complex with over 200+ units, performed inspections to ensure cleanliness across the property.• Maintained units to ensure market readiness, coordinated and led apartment tours, answered questions, and highlighted selling features and property amenities.• Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.• Market to local businesses within community to boost overall exposure.• Assisted in development of marketing plans, internet, and print advertisements. • Managed all social media platforms to drive sales and to promote property.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.• Provided tours of property and available units to perspective renters. • Responded to inquiries from callers seeking information. Corresponded with clients through email, telephone, or postal mail. • Handled cash transactions and maintained sales and payments records accurately.• Provided clerical support to company employees by copying, faxing, and filing documents.• Organized, maintained and updated information in computer databases.• Operated multi-line telephone system to answer and direct high volume of calls.• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions• Designed marketing plan for new office complex within company.• Resolved conflicts that may arise between tenants and company as needed in the manager’s absence.

Knoxville, Tennessee, Us

• Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers. • Balanced and organized cash register by handling cash, counting change, and storing coupons.• Built productive relationships with customers to establish trust, rapport and increase satisfaction• Assisted customers with product returns, exchanges and refunds to increase satisfaction and trust.• Consistently achieved sales goals by successfully upselling and cross-selling products. • Logged reports, expenses, receipts, and sales in company database.• Trained new employees in all departments.

Bachelor Of Business Administration (B.B.A.), Marketing

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor Of Business Administration - Bba, Marketing