Devon Glithero Certiosh Email & Phone Number

Birmingham, England, United Kingdom

• The Executive Director at KeyOstas is a pivotal leadership role, responsible for overseeing the organisation's strategic direction, operational efficiency, and overall management. This role ensures that KeyOstas.
• Provide visionary leadership and strategic direction to ensure KeyOstas achieves its mission, strategic objectives, and operational plans, with a focus on expanding its footprint both nationally and internationally.
• Oversee the development and delivery of high-quality, accredited training courses in partnership with NEBOSH, IOSH, IEMA, CITB, SPA, MPQC, ECITB, and ITSSAR, ensuring that these offerings meet the evolving needs of.
• Foster a culture of excellence, innovation, and continuous improvement across all areas of the organisation, including training delivery, customer service, and consultancy practices.
• Develop and maintain strategic partnerships with large enterprise customers, managed service providers, and industry associations to enhance KeyOstas's market presence and business growth.
• Lead the strategic planning process, setting long-term goals and objectives that align with the organisation's vision and market opportunities.

Southam, England, United Kingdom

• As the Sales and Marketing Director at KeyOstas, this strategic role is instrumental in driving the organisation's growth through innovative sales strategies and dynamic marketing initiatives. This position bridges the.
• Develop and implement integrated sales and marketing strategies that align with KeyOstas’s objectives, promoting its accredited/certified training and consultancy services.
• Lead and motivate the sales and marketing teams, setting clear goals and KPIs, ensuring a cohesive approach to achieving business targets.
• Strengthen relationships with large enterprise clients and managed service providers, establishing KeyOstas as their go-to source for accredited courses and consultancy in health and safety.
• Expand the customer base through targeted marketing campaigns and sales outreach, focusing on sectors requiring NEBOSH, IOSH, IEMA, CITB, SPA, MPQC, ECITB, and ITSSAR accredited courses.
• Drive brand awareness and lead generation through digital marketing, social media, SEO, and content marketing, ensuring KeyOstas' message reaches a wide and relevant audience.

Warwickshire

• The Sales Manager at KeyOstas is a dynamic leader responsible for driving the growth and development of our Health, Safety, and Environmental Training offerings. This role is central to expanding our corporate.
• Develop and implement strategic sales plans to achieve revenue targets, focusing on both direct customers and managed services providers across various industries.
• Maintain and expand relationships with large enterprise clients, ensuring KeyOstas remains their preferred partner for health and safety training and consultancy.
• Identify new market opportunities and lead initiatives to offer our accredited courses (NEBOSH, IOSH, IEMA, CITB, SPA, MPQC, ECITB, ITSSAR) to a broader audience.
• Work closely with the marketing team to create and deploy targeted campaigns that highlight the unique value proposition of KeyOstas certified training and consultancy services.
• Offer bespoke health and safety consultancy services, enhancing our role as a comprehensive solutions provider.

Warwickshire

• The Business Development Manager at Safety Pass Alliance is paramount in expanding the reach and impact of SPA’s safety passport training schemes across various sectors. This role focuses on fostering relationships.
• Conduct comprehensive market research to identify new sectors and industries that could benefit from SPA’s training schemes.
• Develop and implement strategic business development plans to target these sectors, aligning with SPA’s mission and objectives.Partnership and Relationship Building:
• Forge and maintain strong relationships with employers, employer associations, trade unions, national trading organisations, and other relevant bodies.
• Work collaboratively with these stakeholders to design and develop training programmes tailored to suit each sector's specific needs.Programme Development and Accreditation:
• Lead the design and development of new safety passport schemes, ensuring they meet the legal, best practice, and specific industry standards.

• My role during this time was spent in the global enterprise sector, mid-market and also the utilities industry vertical in the U.K. - I also enjoyed my time overseas in Boston, MA whilst working at EMC.Key.
• Technical Solution Design: Collaborate with the sales team to understand customer requirements and design comprehensive technology solutions that align with EMC’s product offerings in cloud services, data storage, and.
• Customer Engagement: Engage directly with technical staff and senior management of partners and customers to technically position EMC products and solutions. Provide detailed presentations and demonstrations that.
• Proposal Development: Support the sales team in developing responses to RFPs (Requests for Proposal) and RFIs (Requests for Information), ensuring technical accuracy and alignment with customer objectives.
• Technical Leadership: Serve as a technical expert in EMC technologies, offering insights and guidance on cloud computing, big data analytics, and data center strategies. Stay abreast of industry trends and EMC product.
• Cross-functional Collaboration: Work closely with EMC’s product development, marketing, and technical support teams to convey customer needs and feedback, contributing to the continuous improvement of EMC solutions.

London, United Kingdom

• My role during this time was for the Royal Bank of Scotland Group (RBS) on a network transformation project across Europe.Key Responsibilities:
• Requirements Gathering: Collaborate with RBS to understand network needs, conducting detailed analyses for the transformation project.
• Solution Design: Develop scalable, secure network solutions aligning with RBS's goals and support digital transformation.
• Technical Analysis: Evaluate current infrastructure, identify improvements, and propose optimal networking technologies.
• Project Support: Ensure solutions are implemented within timelines and budgets, assisting in project management.
• Stakeholder Communication: Regularly update RBS and Accenture teams on progress, proposals, and technical findings.

• My role during this time was for National Grid and EDF Energy on bespoke applications created for field service engineers and planning teams.Key Responsibilities:
• Incident Management: Act as the first point of contact for any application-related issues. Quickly diagnose and resolve problems to minimize downtime and impact on business operations.
• User Support: Provide timely and effective support to users, guiding them through troubleshooting steps and resolving queries related to the bespoke applications.
• Maintenance and Upgrades: Perform routine maintenance tasks, apply patches, and manage application upgrades to ensure systems are running on the latest, most secure versions.
• Performance Monitoring: Regularly monitor application performance, identify areas of improvement, and recommend enhancements to boost efficiency and user experience.
• Documentation: Maintain detailed documentation of application configurations, updates, and user manuals. Ensure that documentation is accessible and up-to-date for both the support team and end-users.

• As one of the first 3 UK Accenture apprentices, I embarked on a comprehensive 2-year program designed to immerse me in various critical IT and business support disciplines through job rotations. This hands-on.
• Service Management: Learn IT service management fundamentals, assist in incident and change request handling, and contribute to service performance analysis.
• Operations: Support day-to-day data centre operations, help in system monitoring, and participate in the implementation of IT system updates.
• Local Tech Support: Offer first-level support for hardware, software, and connectivity issues. Set up and configure new devices for employees, enhancing your troubleshooting skills.
• Networks: Get involved in network infrastructure tasks, including performance monitoring and support in resolving network issues, while understanding network security practices.Key Learning Outcomes:
• Develop foundational knowledge across diverse IT disciplines.