Market Research Analyst
• Wrote, programmed, tested and managed surveys designed to support product development, customer loyalty and employee satisfaction.• Entered, coded and analyzed data, including building crosstabs using WinCross, and wrote and presented reports.• Oversaw and managed research projects conducted through third party vendors.• Conducted more than 50 phone interviews to pre-test research before launching full project.• Administered 42 one-on-one interviews at the 2015 Western Veterinary Conference and reported the outcome for direct business application. • Collaborated with three teammates to field up to a dozen different research projects at a time.