Devon Hopper Email & Phone Number

Round Rock, Texas, US

Round Rock, Texas, US

• I lead the APEX Engineering Systems org, focusing on enabling the development and operation of cloud scale microservices. Oversight includes:
• Cloud Infrastructure and Core Services
• APEX Development Experience (CI/CD tooling and processes)
• Development of a suite of services for automating responses to incidents
• Establishment of an internal development platform for Dell teams with SaaS offers

Austin, Texas, US

• Led multiple Platform Engineering teams working on the Internal Developer Platform (IDP) for Oracle Cloud Infrastructure.
• Took over ownership of a distributed job service and refactored it to scale to 10x utilization with double the regional footprint
• Oversaw the creation of a world class build service used by Oracle engineers for cloud native development
• Significantly reduced of the number of change related incidents through the delivery of several deployment orchestration enhancements
• Partnered with Compliance and Security teams to add CI/CD features for ensuring Oracle cloud stays fully compliant with US and UK Government standards and regulations
• Oversaw 300+ candidate interview loops in my role as "Bartender" (analogous to Amazon's "Bar Raiser" or Microsoft's "As Appropriate")

Austin, Texas, US

• Managed critical projects focused on reducing the time and effort required for Oracle to build new regions. Worked as a development lead on multiple key features.
• Led the development of reporting and analytics dashboards used to manage and optimize the Region Build process
• Established and facilitated weekly critical projects and operations meetings
• Oversaw the roadmap development process

• Engineering/IT Consultant specializing in cloud adoption and development with a focus on AWS and Azure cloud infrastructures.
• Assisted organizations with migrating their corporate infrastructures and enterprise applications to the cloud
• Helped development teams with the adoption of Continuous Integration and Continuous Delivery methodologies

Redmond, Washington, US

• Part of a newly formed engineering team focused on the decommission and disposal of infrastructure assets. The work was critical to ensuring the optimal utilization of datacenters around the world and helped to.
• Increased revenue by optimizing the asset disposal process and automating the reconciliation of disposed assets with our suppliers
• Created a centralized data warehouse for decommission planning that synchronized with several other infrastructure data systems
• Automated the forecasting process for Azure and tripled the factors evaluated to better determine the optimal date for decommissioning
• Built a model for decommissioning constraints and created scripts to automate project scheduling and predict future bottlenecks
• Created a real-time BI dashboard for Azure Decommissioning that helped to increase the throughput of Azure Decommissioning by 3x

Redmond, Washington, US

• Worked in MSG, the engineering arm of Global Foundation Services, where I performed various technical consulting, development, data science, and training tasks.
• Co-chaired the leadership team and provided much of the data analysis & reporting for a project to retire an old set of manageability tools
• Identified and tracked numerous automated tools and users actively utilizing the old system's API’s to ensure they were properly migrated
• Assisted developers with changes to production systems as part of the migration effort to the new suite of manageability tools
• Created and taught a training course on using Hive and Power BI for data analysis and reporting, increasing our adoption rate by 5x
• Championed product improvements identified through our internal customer engagements

Redmond, Washington, US

• Hired to oversee the People Strategies programs for GNS, the networking arm of Global Foundations Services.
• Ran the GNS Training and Development program, helping to ensure that new hires and existing employees had the appropriate training, knowledge, and resources to perform the duties of their jobs
• Co-chaired the Recruiting and Onboarding track of the PMT (People, Managers, Team) effort within Global Foundation Services
• Facilitated the Employee Action Team that focused on responding to the annual employee poll and increasing employee engagement
• Assisted with various GNS Headcount processes and introduced automation that removed much of the complexity and human error

• Engineering / IT Consultant specializing in IT Architecture, Process Improvement, Microsoft SharePoint, and coaching for Technology Managers.
• Performed IT infrastructure assessments (including servers, workstations, networks, and applications) for strategic and/or troubleshooting purposes
• Assisted in the creation and/or re-visioning of IT Strategic Plans, including such items as budgeting projections, workstation deployments, application rollouts, server and workstation virtualization, data storage.
• Analyzed common procedures and tool usage in order to increase efficiency and employee effectiveness through process improvement, automation, and training
• Installed, customized, and migrated Microsoft SharePoint & InfoPath deployments in addition to training both administrators and users on these tools
• Coached technology managers how to improve productivity through the use of Balanced Scorecards, Management Dashboards, and a collection of strategies from Getting Things Done, Zen to Done, Franklin Covey, and the One.

• Brought in initially as a management consultant to assess the Engineering department's development processes, team dynamics, and infrastructure needs. Filled in as the acting Director of Engineering for the last 8.
• Improved Engineering capabilities by optimizing the Proof of Concept, Product Development, and Product Support processes
• Increased employment engagement thru management coaching on individual strengths, leadership styles, and productivity profiles
• Identified and helped drive needed improvements to the company’s IT infrastructure
• Participated in strategic planning and helped to set corporate direction
• Oversaw the product development of a cycling power meter, assisting with software development when needed

Everett, Washington, US

• Managed a large team spread across 5 different countries. Oversaw the corporate infrastructure, including Servers (Windows, Linux, UNIX), Networks (MPLS, VPN), and Data Centers (Internal, Hosted). Managed the.
• Identified and implemented several key new technologies including WAN Optimization, Network Packet Analysis, Infrastructure Monitoring, and Global Inventory Management
• Drove the adoption of scripts to perform many of the regular infrastructure maintenance
• Migrated from around-the-clock data center operations center to automated monitoring for a considerable reduction in overhead
• Replaced a large external team of vendors with two internal employees for a vastly improved response time at significant cost savings
• Restored the availability of all production servers at our 2nd largest development facility within 48 hours after closure due to a major flood

Everett, Washington, US

• Managed a team of engineers across multiple sites globally. Helped lead the effort to standardize on a common set of tools and processes among the several different development teams worldwide. Served as the primary.
• Managed the creation and adoption of an automated build system used by engineering sites in the US, Europe, and Asia
• Oversaw the consolidation of Software Configuration, Defect Tracking, and Computer Aided Drafting systems
• Virtualized critical Engineering servers and implemented a global monitoring solution for them
• Spent a few months overseas, handling much of the logistics involved with moving development sites from Europe to Asia
• Developed and kicked off a corporate wide software componentization strategy

Everett, Washington, US

• Hired to completely redesign a Windows CE software build system, as well as to administer a Rational ClearCase system the company had just purchased. Served as an embedded IT support person in Engineering, as well as.
• Designed a fully automated build system which allowed developers to both request and monitor software builds via a web site
• Built an intranet portal for the Engineering department which was later adopted by the IT and HR departments as well
• Reduced the number of failed software builds by over 1000% through process improvement and developer training
• Reduced the amount of time needed for each build of Windows CE from 4+ hours to 2 hours
• Reduced the amount of time needed to incorporate a new release of Windows CE by an average of 2 months

Anchorage, AK, US

• Brought on to replace the retiring SCM supervisor, but left shortly after joining due to lack of work.
• Assisted the IT department on multiple Engineering related projects

US

• Hired to consolidate multiple software build systems, as well as to mentor a junior build engineer.
• Reduced tools required for builds by 50%, while also removing a significant amount of complexity
• Reduced the average build completion time for the company’s largest product by over 150%

• Served as a member of the Software Integration Team, supporting the building of several different products on DOS, Windows, and UNIX platforms.
• Automated several build procedures and reduced the average build completion time by over 250%
• Created and taught a developer training course on software build tools and processes
• Constructed an intranet site for Engineering, containing both project information and training material

London, GB

• Brought on to overhaul the software build system for a large product. Assisted as the unofficial on-site IT administrator.
• Automated and streamlined the software build system, reducing the build completion time by 300% and cutting the number of failed builds in half
• Given sole ownership of a $50,000 project to setup a database testing lab for the product development team

San Francisco, CA, US

• Served in several different capacities, including Software Developer, Quality Assurance Engineer, Software Build Engineer, and Technical Support Analyst.
• Designed a file management tool that was 50% faster than anything else on the market at that time
• Created an error reporting system that allowed the Technical Support team to significantly improve their support of end users while reducing the time spent on each phone call
• Proposed and implemented the use of file compression technology to reduce media costs by 300%
• Successfully championed an initiative to implement a source code control system in order to reduce the time spent on software code integration by over 500%