- Responsible for effectively managing two neighbourhood teams supporting 64 residents- Responsible for implementing quality improvement initiatives on neighbourhoods - Responsible for interviewing potential candidates and on-boarding new hires- Facilitate Neighbourhood Team Development to promote self-directed teams- Encouraged active collaboration between interprofessional team and leadership- Liaison for residents, family members and team members

- Responsible for new resident assessments, biannual care conferences- Managed care levels of residents living in Becker with Variable Levels of Service - Responsible for interviewing potential candidates and onboarding- Facilitated Neighbourhood Team Development- Encourage active collaboration between team members and leadership- Attended Payroll training resulting in confident use of GoldCare- Liaison for residents, family members and team members

- Responsible for planning and implementing quality programming- Contribute to village-wide communication regarding programming- Effectively consider resident, family member and team member suggestions into programming- Actively encourage resident participation- Responsible for documenting resident activity in ActivityPro- Support resident-centered culture and care- Work collaboratively with family members and team members to meet the residents’ needs

- Responsible for scheduling medical students, residents and fellows for clinics and teachings - Responsible for assisting and organizing Rheumatology and Myositis Rounds - Answer office telephones and patient inquiries on a daily basis- Liaison for patients, assisting them with any questions, concerns, or needs that may arise- Assist patients with clinical forms, specialist appointments, and funding - Assist with drug approval letters and disability applications on behalf… Show more - Responsible for scheduling medical students, residents and fellows for clinics and teachings - Responsible for assisting and organizing Rheumatology and Myositis Rounds - Answer office telephones and patient inquiries on a daily basis- Liaison for patients, assisting them with any questions, concerns, or needs that may arise- Assist patients with clinical forms, specialist appointments, and funding - Assist with drug approval letters and disability applications on behalf of patients - Accurately arrange new patient and follow up appointments - Efficiently meet any physician needs that may arise - Effectively organize physician schedules - Accurately complete OHIP billing according to OHIP procedures - Successfully maintain patient confidentiality Show less

- Responsible for scheduling summer students in departments in need of assistance- Answer clinic telephones and patient questions on a daily basis- Liaison for clinic patients, assisting them with any needs that may arise- Responsible for maintaining flow of mobility clinics- Assisting in reduction of surgical wait times to improve patient experience- Assist patients with clinic forms (including surgical preparation packages)- Accurately arrange for follow-up… Show more - Responsible for scheduling summer students in departments in need of assistance- Answer clinic telephones and patient questions on a daily basis- Liaison for clinic patients, assisting them with any needs that may arise- Responsible for maintaining flow of mobility clinics- Assisting in reduction of surgical wait times to improve patient experience- Assist patients with clinic forms (including surgical preparation packages)- Accurately arrange for follow-up appointments and further examinations for patients- Responsible for meeting physicians needs- Well versed in Siemens Soarian Clinicals, Siemens Soarian Scheduling, and MS4 Show less

- Provide a positive and friendly team environment- Accurately scheduled 15 employees for 28 weekly shifts- Handle employee conflict effectively with care and empathy- Supply customers with quality and efficient service- Organize facility to optimize performance- Responsibly kept track of inventory- Responsible for providing adequate training for employees

- Provided customers with quality and efficient service- Handled cash and Moneris transactions accurately- Accurately utilized various computer programs including Microsoft Office Suite and Adobe Creative Suite

- Answered pro-shop telephones- Responsibly handled money and balanced till- Provided a positive atmosphere for customers, ensuring daily customer satisfaction- Organized and prepared golf shop for the day’s customers