Devon Alexander work email
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Devon Alexander personal email
A Customer Service professional with extensive experience and a proven track record in providing exemplary customer care. A high performing, strategic leader with strong management skills and the ability to build and lead teams of exceptional talent through positive mentoring; while fostering a team-oriented environment. Highly adept at establishing rapport and credibility with clients, staff and business partners resulting in a strong guest/client relationship that is integral to the bottom line. Demonstrated history of managing multiple properties simultaneously including all rooms operations.
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Client Operations ManagerCrafty Oct 2024 - PresentChicago, Illinois, Us
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Director Of Catering & Conference ServicesCompass Group Feb 2023 - Oct 2024Chertsey, Surrey, Gb -
Assistant General ManagerConvene Feb 2022 - Dec 2022New York, Ny, Us -
BartenderMajor Food Group Sep 2018 - Mar 2020New York, Ny, Us -
Assistant Manager & Head BartenderThe Local Bar Jul 2015 - Mar 2020
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Director Of Front OfficeThe Jade Hotel Greenwich Village Sep 2014 - Jul 2015
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Front Office ManagerThe New York Palace Hotel Jun 2013 - Sep 2014* Part of 4-person management team responsible for overseeing Front Desk, Mail Desk, Bell and Door Stands, and Package Room of 909 room property in midtown Manhattan. * Responsible for scheduling, payroll, and training needs for staff of 80.* Provide hands-on support to Front Office associates by proactively addressing and balancing associate and guest needs.* Successfully address guest, associate, and security opportunities as they arise, ensuring complete satisfaction while adhering to company policies and standards.* Provide Overnight Manager relief when required, ensuring all departments and audit run smoothly.
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Director Of Guest ServicesHyatt Place New York/Midtown Sep 2012 - Jun 2013* Responsible for hiring staff of 20 for new 185 room property in midtown Manhattan.* Created and executed all aspects of pre-opening training programs, making sure company standards were met for associates and management.* Directly assisted General Manager with all pre-opening tasks and projects.* Oversaw and ensured success of Front Desk and Bell Stand; assisted with food service area.* Responsible for all department payroll administration.* Coordinated purchasing all hotel supplies.
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Director Of Guest ServicesGrand Hyatt Washington, Dc Nov 2010 - Sep 2012* Responsible for success of Bell Stand, Doormen, Concierge, and PBX at 888 room property. * Provided training and development for staff of 35. * Analyzed department labor statistics to ensure proper scheduling and successful budgeting.* Managed all payroll administration. * Worked closely with other departments to ensure guest expectations were met.
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Rooms ManagerGrand Hyatt Tampa Bay Jul 2006 - Nov 2010* Responsible for overseeing all aspects of Front Desk, Housekeeping, and Guest Services for 450 room property. * Created and implemented training programs and assisted department heads with coaching and training.* Coordinated schedules, payroll, and expenses to meet budgets and ensured adequate staffing levels for all departments.* Provided proactive, hands-on support during peak business times.
Devon Alexander Skills
Devon Alexander Education Details
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New York UniversityPhilosophy -
Laguardia Community CollegeCommunication And Media Studies
Frequently Asked Questions about Devon Alexander
What company does Devon Alexander work for?
Devon Alexander works for Crafty
What is Devon Alexander's role at the current company?
Devon Alexander's current role is Client Operations Manager | Hospitality Industry.
What is Devon Alexander's email address?
Devon Alexander's email address is da****@****ene.com
What schools did Devon Alexander attend?
Devon Alexander attended New York University, Laguardia Community College.
What are some of Devon Alexander's interests?
Devon Alexander has interest in Education, Arts And Culture, Environment, Health.
What skills is Devon Alexander known for?
Devon Alexander has skills like Hospitality Management, Hotel Management, Hospitality Industry, Front Office, Hotels, Hospitality, Rooms Division, Pre Opening, Guest Service Management, Training, Revenue Analysis, Employee Training.
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