Derive and manage systematic customer case management strategies

Quickly learned data environment to own analyses whose insights generated $14,000,000+ in Q4 benefits Leveraged Pandas, NumPy, Sklearn, Matplotlib, and other modules within Python to perform and automate advanced data manipulation and analysis techniques within AWS S3/EC2 environmentDeveloped complex SQL (Oracle) queries to filter out relevant datasets from multiple data warehousesProduced compelling and concise analysis visualizations using Excel, Tableau, and PowerPoint Entrusted with high-impact projects such as leading the production of Earnings Call analyses and taking sole ownership of confidential employee tenure/turnover analysis to inform C-Suite decision-making

Contributed to back-to-back 1st place finishes at both summer competitions (Formula North 2017 & Formula SAE Lincoln 2017). Coordinated car testing and competition preparation (strategy and logistics) for the team during summer 2017. Involved with repairing subsystems, tuning vehicle dynamics, and analyzing car data to maximize performance. Led Cooling Systems design for 2017-2018 school year. Self-studied heat transfer and applied thermodynamics to maximize cooling system performance and weight. Articulated optimality of cooling design to senior members during Critical Design Review (scrutinizing). Collaborated with other systems leads to establish critical design path due to cooling system’s highly interconnected nature. Delegated appropriate tasks to new members in order to effectively manage multiple sub-projects