Devon C. Email & Phone Number

El Segundo, Ca, Us

Responsible for all systems related to Information Technology Infrastructure. This includes all Server Hardware and Software (both Windows and Linux), as well as all Storage, Cloud, Backup, DR/BCP and Security. Responsible for establishing IT strategy and roadmap, and executing that vision on schedule and on budget.Responsible for maintaining existing partner relationships and contracts as well as researching and implementing new technology and partner relationships that serve the Company's best interest and align with future objectives.

Foothill Ranch, California, Us

Hands-on Senior Infrastructure (Windows/Linux), Network and Security Engineer and IT Manager Managed the implementation, configuration, migration to, as well as maintain the Microsoft Office 365 and Azure Cloud Infrastructure (Azure AD, Exchange Online, SharePoint Online, Teams, OneDrive, Intune & Autopilot) Manage and supervise the entire Information Technology Department - consisting of Sr. Database Engineers, Systems Engineers (Jr and Sr), Network and Security Engineers and Helpdesk, that are responsible for all IT-related software, hardware, and services for both the external customer-facing Production infrastructure and the internal corporate infrastructure Maintain coverage scheduling and on-call rotation to ensure the business’ needs are always met regardless of time/location Manage and maintain PCI compliance, and audit requirements (SAS70/SSAE16/SSAE18 SOC1/2) Responsible for establishing and maintaining all partner relationships and contracts Responsible for all IT-related decisions when it comes to hardware, software, and services Maintaining budget, cost/benefit and ROI analysis, and TCO reports to Executive Management Constant contract negotiation and encouraging partner competitiveness amounting to a cost savings of $103k annually for the Company, while adding fail-safe redundancies and increasing flexibility utilizing innovative SD-WAN technology and virtualization efficiencies Required to maintain (and have consistently maintained) 99.999% uptime across all infrastructure, as well as 1 hour RTO in a quarterly-tested DR site Manage and maintain all documentation requirements (DR/BCP, Acceptable use, Remote Access/ WFH, Incident Response, Change Management, Information Security, Asset Management Managed and oversaw implementation of a Company-first functional and tested Disaster Recovery environment Researched, analyzed and managed a complete redesign and modernization of the entire WAN, Server, virtual and communications infrastructure

Lowell, Ma, Us

Managed and tasked Endpoint Security Team of 8 IT Management Division “Employee of the Year” for 2014 Maintained “Bitsight Score” of 810+ (top-tier advanced, highest level rating for security) Manage and maintain Enterprise Security posture via Snort, Vectra, Metasploit, OpenVAS, Nmap, Burp Suite Control and maintain Endpoint Antivirus Security and EDR – Cylance Protect / Optics, Kaspersky Endpoint Security Managed and maintain virtual infrastructure - 70% Virtualized with VMWare (managed with vCenter), 30% Virtualized with Hyper-V (managed with System Center Virtual Machine Manager) – replicated via VEAAM and Zerto Control and maintain Endpoint Management Systems to keep Systems and Software fully updated to latest security patches and versions as well as compliance with security standards – Microsoft System Center Configuration Manager, IBM BigFix Endpoint Management Manage Endpoint Encryption – Dell Data Protection Manager, Kaspersky, McAfee Manage Mobile Device Management – IBM MAAS360 (replaced Intune and System Center Config Manager) , JAMF Manage VOIP Unified Communications globally (Voice, Video, Messaging and Collaboration) Support and Secure Cloud Infrastructure: AWS (Amazon Web Services), Microsoft Azure, Google Cloud Platform – secured via SkyHigh, Druva file sharing/replication Manage and maintain entire Systems Server Infrastructure of 120+ Servers for multiple highly available critical SAAS applications that require 99.9% uptime Manage and maintain NAS and SAN hardware – EMC CX4 / VNX, Nimble, Pure Manage and maintain Server Blade Enclosures – HP c3000 / c7000, Dell PowerEdge FX2, Cisco UCS Maintain Data Protection and Backup Software – Backup Exec (replaced System Center Data Protection Manager) Maintain and Support 2 highly critical / highly available / 24x7x365 Production Datacenters – maintained 99.99% uptime Ensure the company passes yearly Security Audits such as SAS 70 / SSAE 16 / SOC1

Norwalk, Connecticut, Us

Manage and task Desktop Technician (direct report) Task, and coordinated Development Team of 15 (indirect reports) Manage Entire Network Infrastructure of 90+ Servers, 120+ Workstations, 180+ users Directly responsible for implementing scripted Active Directory Logon and Group Policy Manage Terminal Server environment, and remote VPN clients Maintain all Server security and patch management Manage and maintained all policy, reinforcement, and documentation Manage and maintained all Network Security and User Access Manage Future client implementations and current Projects Kept 24/7 uptime Web (SAAS) Software Environment (IIS) Installed managed and maintained over 90 Windows 2003/2008 Servers

Aliso Viejo, Ca, Us

Manager of the Information Systems Department Supervised Jr. Network Administrator, Database Systems Analyst and Data Entry Clerks Managed department projects and increased department efficiency Brought Company up to highly secure, safe, and efficient standards Managed all Network and System External and Internal Security Spear-headed major Disaster Recovery proactive measure: to network and automate backup of High-End 100k+ Manufacturing Equipment with aged and unsupported Operating Systems Maintained all Network Design and Infrastructure Automated Network-wide Security, Backup, and Efficiency Created full scope Company Wide Disaster Recovery plan and maintained ISO 9000 / 9001 Compliance Created Local Centralized Windows Update Server and Viral Protection to automate Maximum Protection of Company Network / Domain Created fully remote workspace for entire company with VPN, Terminal Services, and IP Telephony Fully Virtualized all Servers, increasing efficiency and Server capacity with VMWare ESX 3.5

Arlington, Va, Us

Maintained application, user, and PC configurations and installations Multi-tasked help desk issues with high-end server and network issues including telecommunications and Sat-Com communications Managed Network Security / Infrastructure and Design Managed user and email accounts, creation, and configuration Maintained security and access rights and privileges Managed workstation and server configuration and maintenance Maintained Active Directory and security groups Migrated network Exchange 5.5 to Exchange 2003 Migrated Windows NT and 2000 Server to Windows 2003 Server Implemented Microsoft SUS (Software Update Services) into the production environment with a Group Policy forcing the domain to be updated to the latest Microsoft security updates causing the network to be much more stable, safe, and secure Identified major security holes involving the possibility of system intrusion and illegal file access Configured and maintained Cisco router, switch, and other networking hardware

Microsoft Certified System Engineer / Administrator / Database Administrator, Microsoft Systems Engineer

Education record