• Lead the cross-practice collaboration between internal workforce development teams and external customer teams. • Consult customers as a thought leader from pre-sales through project implementation and delivery. • Conduct program, job task and needs analysis to identify solutions for the customers through subject matter expert interviews, consultations with leadership and stakeholders, surveys and focus groups to ensure outcomes align with business goals. • Communicate all strategy, changes, barriers and revisions to client and project team.Create a maintenance and operation plan documenting how solutions will be implemented and maintained throughout the organization.

• Development, design and implement onboarding materials for new recruiters and leads• Review and update current onboarding processes for new team members• Host webinars and live facilitation of delivery content• Systematically identify, plan, and implement actions designed to engage development with new hires and their leaders• Define the most effective training approach to educate and transfer knowledge/skills• Leverage collaboration tools (e.g. Zoom, Webex, BlueJeans) to build virtual team rapport • Optimize processes and drive ongoing efficiencies of content• Define methods to sustain behaviors and reinforce delivery and sales fundamentals• Identify deviations from performance expectations and implement strategies for corrective action

• Design solutions around strategic workforce planning, attracting top talent and talent management initiatives within a diverse portfolio of enterprise-level clients.• Responsible for managing resource allocation and leading teams of recruiters in delivery efforts• Managed and mentored recruiters’ day to day activities as well as conducting performance reviews.• Consult with multiple levels of management including C-Level executives on solving complex workforce planning efforts around attracting, upskilling, and retaining top IT talent.• Present TEKsystems capabilities, full suite of services and data points to a variety of different audiences, internal and external.• Responsible for creating sales forecasting quarterly and annual operating plans (QOP & AOP).• Continuously partner with all sides of the business, procurement, and HR to Interpret current state challenges and make recommendations based on hiring goals and needed processes.• Assisted directors in internal hiring efforts by participating in panel interviews and job shadow interviewing

• Facilitate monthly recruiter meeting to discuss and implement best practices for the local Jacksonville office• Participate in office panel interviews to identify new hires for internal recruiting team.• Maintain relationships with local user groups within the IT Industry• Mentor and train new recruiter• Assist with on-boarding and new recruiter development• Develop recruiting strategies designed to identify qualified candidates through various recruiting tools• Work with Account Managers to identify top accounts, target skill sets, key market segments, and assess clients’ staffing requirements.• Cold call and network with candidates locally and nationwide to judge interest in job openings in the Jacksonville market. • Build employee value proposition and sell candidates on potential client position and negotiate contract terms including compensation and benefits. Identify referrals for positions if candidates are not interested. • Conduct skills testing, office interviews, references, and background checks to evaluate and match appropriate candidates to client requirements.Corporate New Hire Training:• Selected as 1 of 9 co-facilitators to train groups of 16-20 new hires during intensive one week period at corporate locations in Baltimore, MD and Phoenix, AZ once a monthTEKsystems Foundation Award Winner 2013

- Familiarity with AZ Wireless membership program and specifically the renewal/new member goals. - Assists members with renewals, member communications to include contact updates, online process, and etc.- Reviews monthly the most current membership roster and non-renewal roster and assures all chapter communications are being sent to the most current list of chapter members.- Maintains the privacy and integrity of the chapter rosters.- Assures chapter events and programs include membership recruitment information and any member updates, as well as, track and follow-up both member and prospect activity at chapter events.

WICT proudly serves 10,500 members and 24 chapters worldwide with nearly 500 volunteer leaders. Manage all Social Media for Woman in Cable and Telecommunication Southwest Chapter, includes but not limited to Facebook, Instagram, Twitter and LinkedIn. Find us @WICTSouthwest.- Evaluates appropriate social media for engagement in accordance with WICT National guidelines and expectations (especially focused on WICT Connects).- Initiates, monitors and engages in social media on behalf of the chapter regarding key programs, events, tidbits of interest and more, as appropriate.- Watches the WICT National social media feeds to ensure coordination.- Acquires content from external sources (in keeping with chapter goals) and from communications Liaisons. - Tracks and stays current with social media trends.