It Coordinator
Current· Gained proficiency in network cabling.· Assisted in Support Desk management.· Set up workstations and printers in offices to encourage an efficient working environment.· Diagnosed computing errors to help computers run more smoothly.· Imaged workstations to the Organization’s standard.· Trained incoming BREC employees in IT Policy.· Worked in AD360 database, moving employees to specified work groups and timekeepers, as well as sending notifications to have accounts deactivated.· Installed software on computers to facilitate training sessions.· Managed the inflow and outflow of tickets