Have you ever met someone in your professional experience who has a specific title, but has evolved into so much more? That’s me in a nutshell! Regardless of my official title, I have learned the skills of adapting and evolving to become a valuable asset and am driven by a force to learn and implement new skills that I may add to my professional portfolio. As Customer Success Manager at both SteriLumen and KES Science & Technology, I am results-driven and solutions based with more than 15 years combined; leading and working alongside customer success specialists, paving the way for an exceptional customer experience. A few skills that have played a huge role in my success of developing, nurturing and retaining professional relationships are: