Devonnesha Nicely Email & Phone Number

• Monitor delay and flight status monitor board for updates for flights• Monitor dispatchers ensure are assigning in timely manner• Ask question, concerns from dispatchers, agents, shift mangers, operation managers• Investigate delays • Respond actively in case of emergency and relay messages to the appropriate personnel• Communicate with delta personnel concerning passengers and delays• Coordinate reports hourly of volume, percentage and agent not in correspondence of 10-30 minutes response time

Monitor delay and flight status monitor board for updates for flights• Monitor dispatchers ensure are assigning in timely manner• Ask question, concerns from dispatchers, agents, shift mangers, operation managers• Investigate delays • Respond actively in case of emergency and relay messages to the appropriate personnel• Communicate with delta personnel concerning passengers and delays• Coordinate reports hourly of volume, percentage and agent not in correspondence of 10-30 minutes response time April 2012– June 2010 DRAKE STAFFING / BANQUET SERVER• Assist customers with food and beverage service• Cleared communication• Set up for banquet events

Responsible for monitoring staff time and attendance• Answered multi-phone lines• Typing and filing• Administered different assignments to employees• Typed invoices• Prepared traveling arrangements for employees