Devon Orth-Lashley Email & Phone Number

Vancouver, British Columbia, Canada

• Manages and executes an annual plan of education programs in collaboration with Director.
• Manages and oversees portfolios of two Education Programs Coordinators.
• Ideates and develops proposals for new programs in collaboration with Director.
• Provides support in program grants and commitment planning alongside Director.
• Assists in the development process of lesson plan curricula, alongside economic experts by utilizing current pedagogical methods and Canadian-based… Show more
• Assists in the development process of lesson plan curricula, alongside economic experts by utilizing current pedagogical methods and Canadian-based curriculum requirements.

Vancouver, British Columbia, Canada

• Team Lead for Teacher Workshops, both in-person and webinar formats, across Canada.
• Team Lead for Canadian Journalism programs, Economics for Journalists, and Policy for Journalists.
• Assisted in the development process of lesson plan curricula, alongside economic experts by utilizing current pedagogical methods and Canadian based curriculum requirements.
• Managed Education Programs Coordinator and Education Programs intern.
• In consultation with Associate Director… Show more
• In consultation with Associate Director, identified and suggested opportunities to improve programs for teachers, students, and journalists and innovates methods to be more effective and efficient.

Vancouver, Canada Area

• Transitioned in 2021 to an online webinar format for Teacher Workshops, facilitating over 20 modular webinars in 2020 and 2021 and reaching over 300 Canadian teachers.
• Team Lead for in-person Teacher Workshop Education Programs in BC, Alberta, Saskatchewan and Ontario.
• Established meaningful relationships with educators across Canada through marketing, surveys and in-person communication, as well as maintains]ed strong relationships with currently involved educators.
• Oversaw… Show more
• Oversaw assisting staff and volunteers onsite at events, as well as the venue staff to ensure programs were executed smoothly and professionally.
• Identified opportunities to improve programs for teachers and innovates methods to be more effective and efficient.

Vancouver, Canada Area

• Facilitated off-season event rental bookings, including negotiating rental agreements, coordinating programming and catering, booking meeting spaces and overseeing all invoicing.
• Conducted site tours for clients and donors and as well as hosting Open House Events for camper families.
• Outreach to various organizations and programs to promote medical summer camps, as well as off-season rentals.
• Coordinated annual camper recruitment and increased registration statistics by 12% in… Show more
• Coordinated annual camper recruitment and increased registration statistics by 12% in the year of 2018.
• Cultivated relationships with camper families and encouraged involvement in our Zajac Ambassadors program.

Vancouver, British Columbia, Canada

• Served as a creative resource in developing concepts and materials for donor communications (website, social media, etc.).
• Processed gift donations to foundation and maintain donor relations with constituents through the use of Raiser’s Edge. donation system, including but not limited to receipting and letters of appreciation.
• Directed the planning, coordination and reconciliation of large-scale special events for major donors, including the annual golf tournament, Zajac Nights… Show more
• Directed the planning, coordination and reconciliation of large-scale special events for major donors, including the annual golf tournament, Zajac Nights gala, amongst others.
• Generated research, produced proposals, solicitation materials, donor correspondence, and financial reports. Show less

Vancouver, Canada Area

• Liaised with clients to effectively organize and execute accommodation bookings for over 150 groups, of varying sizes of up to 100 attendees from all over the world.
• Drafted and finalized proposals, contracts and invoices – ensuring a smooth booking process from initial inquiry to the final invoice by conducting frequent and professional communication with clients.
• Coordinated with conference managers, catering services and various other UBC departments to facilitate group… Show more
• Coordinated with conference managers, catering services and various other UBC departments to facilitate group requests.
• Effectively marketed services to potential clients and retain clients to generate 25% of UBC Conferences and Accommodation’s annual revenue. Show less

Vancouver, British Columbia, Canada

• Managed and facilitated upwards of 50 reservations per day.
• Attended to up to approximately 50-150 guests per day, providing guest assistance including check in, processing payments and billing, tourism referrals, and resolved customer service level issues.
• Responded to guest requests for assistance, coordinated with housekeeping and resolved guest issues in a prompt manner.

Vancouver, British Columbia, Canada

• Directed a team of 10 staff in achieving service goals and creating high customer satisfaction, through interaction with hundreds of guests each day and also by training direct team to enhance the coordination and.
• Managed check ins, check outs, guest billing, reservation bookings and effectively strategized with colleagues to resolve any challenges that arose and prevented future issues.

Vancouver, British Columbia, Canada

• Provided friendly and polite customer service to hundreds of customers each day.
• Fulfilled multiple duties such as payments, customer service and over the phone customer service orders.

Vancouver, British Columbia, Canada

• Managed and facilitated upwards of 50 reservations per day.
• Attended to up to approximately 50-150 guests per day, providing guest assistance including check in, processing payments and billing, tourism referrals, and resolved customer service level issues.
• Responded to guest requests for assistance, coordinated with housekeeping and resolved guest issues in a prompt manner.

Richmond, BC

• Served at various banquets and buffets, including the country club restaurant, and offered occasional bartending.
• Created customer satisfaction by serving promptly and competently, always with a friendly attitude.

Orleans, ON

• Created an assortment of marketing materials such as logos, event posters, Chamber advertisements, etc and assisted in renewing the outdated website.
• Planned and successfully administered Chamber events such as monthly networking breakfasts and golf tournament.
• Contacted keynote speakers and facilitated turn outs of over 60 business owners at each event
• Assisted in the planning and execution of the second annual Orléans Business Showcase, which included over 50 vendors and… Show more
• Assisted in the planning and execution of the second annual Orléans Business Showcase, which included over 50 vendors and small businesses. Show less