Devon Rogers Email & Phone Number

Las Vegas, Nv, Us

South San Francisco, California, United States

As a Support Software Engineer at Dama Financial, I specialized in maintaining and improving the GrowFlow application, an end-to-end inventory management, compliance, point-of-sale, analytics, and integrations system designed for the legal cannabis market. With 1,498 clients relying on our application, I tackled complex technical issues through detailed debugging, code adjustments, database updates, and performance enhancements. My work ensured that our application remained efficient, reliable, and user-friendly while helping maintain 96% customer satisfaction. I leveraged a diverse set of technologies, including Typescript, Javascript, React, Node.js, GraphQL, Rest API, SQL, Jira, Google Cloud Platform (GCP), and Redux, to deliver top-notch support and development solutions. My goal was to provide exceptional technical assistance and contribute to the continued success and innovation of the GrowFlow application.

Las Vegas, Nevada, United States

XPLR: Developed a dynamic website that leverages third-party data from the National Parks Services website to provide users with a comprehensive platform for exploring and engaging with national parks. Implemented user account functionality, allowing users to create profiles, curate a personalized list of favorite parks, and share experiences through ratings and reviews. Demonstrated strong programming skills by integrating API endpoints, optimizing data retrieval, and ensuring a seamless user experience. Contributed to the preservation of natural wonders by inspiring park enthusiasts to connect with and appreciate the beauty of our national parks.

Las Vegas, Nevada, United States

Car Solutions: Designed and developed an innovative web-based inventory management system for a car dealership, streamlining key processes and enhancing efficiency. Created an intuitive user interface that enables the seamless addition of new inventory, tracks sales data, maintains service history, and manages employee records. We leveraged robust technologies and best practices to deliver a reliable and scalable solution that optimizes the dealership's operations and improves overall productivity.

Las Vegas, Nevada, United States

EventEase: Developed a dynamic conference management system that simplifies the process of organizing and attending conferences nationwide. Created a user-friendly website allowing users to seamlessly add and manage conferences across the country. Implemented robust features such as online conference registration, enabling attendees to easily sign up and manage their participation. Additionally, provided presenters with a dedicated portal to efficiently organize and manage their presentations for each conference. Demonstrated strong programming skills and attention to detail, resulting in a streamlined and user-centric platform that enhances the conference experience for both organizers and attendees.

Las Vegas, Nevada Area

Successfully closed over 30 transactions, totaling $13 million in real estate volume, while skillfully negotiating $100,000+ in client savings and incentives. Consistently earned 20+ five-star reviews by providing exceptional client experiences, showcasing strong communication and customer satisfaction skills.Utilized data analysis to assess market trends and comparables, determining optimal property values and advising clients on competitive pricing strategies. This data-driven approach to decision-making reflects my analytical skills and ability to work with complex datasets.Spearheaded marketing initiatives through targeted advertisements, open houses, and multiple listing services, optimizing visibility and client outreach. Applied strategic planning and creative problem-solving to increase property exposure and maximize outcomes.Acted as a trusted intermediary in negotiations, balancing interests between buyers and sellers to achieve mutually beneficial agreements. Developed interpersonal and conflict-resolution skills essential in facilitating seamless, productive interactions and delivering client-centric solutions.Created and maintained a CRM database of nearly 7,000 contacts, demonstrating my ability to manage large data sets and utilize CRM tools for effective customer relationship management—skills highly applicable to data management and client-oriented applications in tech.

Las Vegas, Nevada Area

Leveraged Oracle’s OPERA software to maintain detailed records for all 3,044 rooms, showcasing my ability to handle complex data management systems and ensure data accuracy.Streamlined the registration and check-in processes, accommodating guests’ needs and preferences while organizing reservation folios to optimize check-out efficiency. This experience demonstrates my attention to detail, organizational skills, and focus on user experience.Consistently achieved a 98% guest satisfaction rating, excelling in metrics such as friendliness, efficiency, and helpfulness. This high level of service required strong problem-solving abilities and a commitment to customer-centric solutions.Nominated for the Customer Service Excellence Award, highlighting my dedication to providing exceptional client experiences and developing soft skills like communication, adaptability, and teamwork.

San Francisco Bay Area

Conducted safety briefings and ensured passenger compliance with emergency protocols, demonstrating strong communication skills and the ability to convey critical information clearly and effectively to diverse audiences.Facilitated communication between the flight deck and cabin crew, ensuring smooth coordination and operational efficiency. This collaboration experience underscores my skill in teamwork and cross-functional communication.Served 80-248 passengers per flight, managing high-demand situations with a focus on customer service and problem-solving. Handled individual passenger needs, including seating adjustments and general inquiries, demonstrating adaptability and user-focused service.Inspected and recorded inventory levels post-flight, reducing instances of low stock by 37% through careful tracking and proactive management. This experience developed my attention to resource management and process optimization.

Laguna Niguel

Utilized Oracle’s OPERA software to maintain detailed records for all 396 rooms, demonstrating proficiency in database management and data accuracy.Contributed to the hotel’s AAA Five Diamond status by promoting high guest engagement and satisfaction, reflecting my commitment to excellence in user experience and customer-centric service.Coordinated closely with housekeeping teams to ensure rooms were prepared for new arrivals, showcasing my ability to communicate effectively across departments and prioritize seamless operations.Maximized hotel revenue by upselling guests into premium options, achieving a 15% revenue increase per stay on average. This demonstrates my analytical mindset and ability to identify value-driven opportunities.

Las Vegas, Nevada Area

Prepared studio space and equipment for client sessions, ensuring smooth setup and functionality—demonstrating attention to detail and technical preparation.Built strong client relations by anticipating and addressing clients' needs, and providing exceptional support throughout recording sessions. Managed post-session operations by properly storing equipment and resetting studio spaces, underscoring my commitment to operational efficiency and organized workflows.Gained hands-on experience with Pro Tools and Final Cut Pro, developing foundational technical skills and familiarity with industry-standard software. Assisted with scheduling and provided operational support, contributing to smooth studio operations and enhancing my organizational skills.

Las Vegas, Nevada Area

Delivered exceptional customer service with a dedication to guest satisfaction, achieving a 98% satisfaction rating by addressing guests’ needs while strictly upholding confidentiality protocols for VIPs.Streamlined VIP check-in/out processes to create a smooth, welcoming experience, fostering guest loyalty and rapport with the property.Accurately managed guest billing and resolved accounts with casino hosts, handling cash and credit transactions while adhering to meticulous cash handling and accounting procedures. This role sharpened my attention to detail, accountability, and commitment to financial accuracy.

Henderson, Nevada, United States

Leveraged analytical skills to troubleshoot and resolve complex transaction discrepancies, maintaining 100% accuracy in daily balancing across multiple systems and databases.Drove digital adoption by educating 200+ customers on Wells Fargo's online banking platform and mobile applications.Implemented structured problem-solving approaches to identify customer needs and efficiently navigate multiple software systems while maintaining rapid transaction processing times.Demonstrated meticulous attention to detail while handling sensitive data and ensuring compliance with strict security protocols and regulatory requirements.Utilized data-driven decision making to identify opportunities for process improvement, resulting in 15% reduction in transaction processing time

Las Vegas, Nevada, United States

Architected and implemented systematic safety protocols, creating detailed documentation and checklists that reduced equipment-related incidents to zero during tenure.Developed and optimized resource allocation algorithms for staff scheduling, resulting in 25% improved operational efficiency and reduced wait times.Led and mentored a cross-functional team of 16 employees, implementing structured training programs and performance monitoring systems that increased team productivity by 30%.Designed and maintained quality assurance procedures, collecting and analyzing operational metrics to identify areas for process improvement.

Las Vegas, Nevada Area

Developed and implemented an efficient routing system managing 50+ daily transportation requests, optimizing resource allocation and reducing average response time by 20%Built and maintained a centralized logging system for tracking driver locations, crew status, and route optimization, enabling real-time decision-making and route adjustments.Orchestrated concurrent operations across distributed teams, managing multiple data streams (phone, fax, digital systems) while maintaining data integrity and system reliability.Implemented error handling and failover procedures for communication systems, ensuring continuous service availability during peak operations.Created standardized protocols for data validation and verification, reducing data entry errors by 35% and improving overall system reliability.

Computer Software Engineering

19-week software engineering immersive program with 1000+ hours of coding. Full-Stack development with JavaScript, Python, Django, React.

Bachelor Of Fine Arts (B.F.A.), Audio Production, 3.9

I was honored to receive the Dean's List Award on three separate occasions and was recognized with the prestigious President's High Honor.