Devon Wade

Devon Wade Email and Phone Number

Product Engineering Business Analyst Manager @ Crowe
Devon Wade's Location
Indianapolis, Indiana, United States, United States
Devon Wade's Contact Details
About Devon Wade

Business professional with extensive experience in business analysis, managing programs and projects, training, and developing policies and procedures. Expertise in process mapping/improvement, evaluating program effectiveness and monitoring performance. Technical proficiency in Azure Dev-Ops, Microsoft Office, Google Suite, Dreamweaver, and other web-development and database tools used to generate process flows, management reports, letter templates, help files, HTML pages, and reference materials.Specialties: •Business Systems Analysis and Planning•Program/Project Management•Process Mapping •Agile/Scrum •Customer Service•Relationship-Building•Policies and Procedures Management•Complex Problem-Solving•Training and Development•Requirements for Web Development/Procurement•Forecasting & Analysis •Auditing and Monitoring•Bilingual in French•Warranty Administration•SAP/Service Bench Implementation

Devon Wade's Current Company Details
Crowe

Crowe

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Product Engineering Business Analyst Manager
Devon Wade Work Experience Details
  • Crowe
    Product Engineering Business Analyst Manager
    Crowe Jun 2023 - Present
    Chicago, Illinois, Us
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  • Ivy Tech Community College
    Senior Business Analyst/Product Owner Proxy
    Ivy Tech Community College Aug 2020 - Jun 2023
    Indianapolis, In, Us
    View
  • Ivy Tech Community College
    Business Analyst
    Ivy Tech Community College Jan 2012 - Aug 2020
    Indianapolis, In, Us
    View
  • Kelly Services
    Test Evaluator
    Kelly Services Mar 2011 - May 2011
    Troy, Michigan, Us
    Evaluate and assign scores to open ended student responses on state standardized tests.
    View
  • Technicolor
    Service Programs Administrator
    Technicolor 1998 - 2010
    Los Angeles, Us
    Executed warranty service and specialty programs for several product categories. Developed, implemented, and maintained policies and procedures for call center operations; managed inventory; and provided reverse logistics support. Facilitated training programs for agents, trainers, and managers which required domestic and international travel.
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  • Technicolor
    Call Center Technology Specialist
    Technicolor 1997 - 1998
    Los Angeles, Us
    Helped test, validate, implement, and support new applications for call center operations. Built product knowledge base utilizing artificial intelligence software.
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  • Technicolor
    Consumer Relations Specialist
    Technicolor 1993 - 1997
    Los Angeles, Us
    Provided customer support for the Canadian Sales Operations that included oral and written communication with consumers, retailers, servicers, and sales personnel in French. Researched inquiries and negotiated practical solutions to customer concerns. Promoted to product expert to assist internal personnel.
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Devon Wade Skills

Business Analysis Business Requirements Requirements Management Process Improvement Project Coordination Project Planning Project Management Process Flow Documentation Agile And Waterfall Methodologies Lean Thinking Software Research Testing Time Management Microsoft Office Version One Visio Customer Service Training Documentation Cross Functional Team Leadership Program Management Call Centers Auditing Forecasting Foreign Languages American Sign Language Health Insurance Management Training Operations Management Integration

Devon Wade Education Details

  • Indiana University - Kelley School Of Business
    Indiana University - Kelley School Of Business
    General Business Administration
  • Ivy Tech Community College
    Ivy Tech Community College
    Computer Programming
  • Depauw University
    Depauw University
    Romance Languages (French)

Frequently Asked Questions about Devon Wade

What company does Devon Wade work for?

Devon Wade works for Crowe

What is Devon Wade's role at the current company?

Devon Wade's current role is Product Engineering Business Analyst Manager.

What is Devon Wade's email address?

Devon Wade's email address is dw****@****ech.edu

What schools did Devon Wade attend?

Devon Wade attended Indiana University - Kelley School Of Business, Ivy Tech Community College, Depauw University.

What are some of Devon Wade's interests?

Devon Wade has interest in Web Development, Foreign Languages.

What skills is Devon Wade known for?

Devon Wade has skills like Business Analysis, Business Requirements, Requirements Management, Process Improvement, Project Coordination, Project Planning, Project Management, Process Flow Documentation, Agile And Waterfall Methodologies, Lean Thinking, Software Research, Testing.

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