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Devonte Brown Sr. is listed as Technical Support Account Manager at Ping Identity, a company with 1034 employees, based in Las Vegas, Nevada, United States. AeroLeads shows a matched LinkedIn profile for Devonte Brown Sr..
Devonte Brown Sr. previously worked as Technical Support Engineer II at Ping Identity and Technical Support Engineer at Ping Identity.
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Efficient professional with 5+ years of IAM/SaaS/IDaas experience and a proven knowledge of Advanced Technology, Account management, and Customer service.
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-Monitor the health of premier accounts. Learn the historical feedback and expectations-Organize ongoing support case reviews and ensure prioritization-Educate customers on best practices and learning opportunities-Ensure customer needs and case Service level agreements are met-Oversee / communicate post mortem activities-Monitor trends and design.
Denver, Colorado, United States
-Specialized in PingOne software.-In depth troubleshooting for High Priority IAM software including network, web server, SSO, MFA, LDAPS, and Oauth protocol use cases.-Troubleshoot web-based applications (through HTTP Tracing tools and log analysis) in browsers and applications servers-Lead and assist internal teams with product knowlegde and.
Denver, Colorado, United States
-Triage incoming cases and assist with high level case resolution-Compromise proper escalation detail for next level engineers
Denver, Colorado, United States
-Overseen large enterprise accounts-Handled all security audits -Handled large transactions-Conducted 1 on 1 interviews for talent recruitment -Maintained health and wellness of enterprise accounts
Other employees you can reach at pingidentity.com. View company contacts for 1034 employees →
Alexander Eriksen
Colleague at Ping Identity
United Kingdom, United Kingdom
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Alex Royalty
Colleague at Ping Identity
Raleigh, North Carolina, United States, United States
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RI
Robert Imeson
Colleague at Ping Identity
Greater Boston, United States
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RF
Rachel Fernandez
Colleague at Ping Identity
Fort Lauderdale, Florida, United States, United States
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Lily Stewart
Colleague at Ping Identity
Denver, Colorado, United States, United States
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Ed Enzmann
Colleague at Ping Identity
Phoenix, Arizona, United States, United States
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Jasdeep Sidhu
Colleague at Ping Identity
Sacramento, California, United States, United States
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RC
Rohit Choudhury
Colleague at Ping Identity
Bengaluru, Karnataka, India, India
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MH
Maggie Hung
Colleague at Ping Identity
Canada, Canada
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MM
Mick Marquez
Colleague at Ping Identity
Austin, Texas, United States, United States
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Quick answers generated from the profile data available on this page.
Devonte Brown Sr. works for Ping Identity.
Devonte Brown Sr. is listed as Technical Support Account Manager at Ping Identity.
Devonte Brown Sr. is based in Las Vegas, Nevada, United States while working with Ping Identity.
Devonte Brown Sr. has worked for Ping Identity and At&T.
Devonte Brown Sr.'s colleagues at Ping Identity include Alexander Eriksen, Alex Royalty, Robert Imeson, Rachel Fernandez, and Lily Stewart.
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