Devonte Gaskin Email & Phone Number

Las Vegas, NV, United States

Receives incoming requests via telephone, fax, internet and internet call to schedule patient examsWorks efficiently with department personnel to expedite patient flow by processing orders in a timely manner and communicating effectively when emergency or add on exams occurIdentifies scheduling-related issues and communicates appropriately to the PCC.

Las Vegas, Nevada Area

Maintained professional communication with customers while resolving a variety of benefit questions and complaints.

Maitland, Florida

Coordinated delegated tasks from Employer Implementation and Renewals to Employer Services Worked in a team focused atmosphere and held team members to a high standard of excellence Managed day to day operations of the Employer Services team including volume forecasting, resource planning, program oversight, quality control, employee training, retention.

Maitland, Florida

Worked on in-process escalations towards a resolution using critical thinking and professional communications Abided by HIPAA laws and company policy within customer service and online services.

Orlando, Florida

Assisted members age 65+ with questions concerning plan benefits, claims, billing, and prescription drug costs. Insured members received the proper medical attention and expressed empathy to dissatisfied members.