Medical Office Assistant Iii
Current• Performed multiple task such as scheduling/coordinating appointments while collecting updated demographics• Complete projects and provides administrated assistance, including schedule maintenance, open and distribute office mail, to support and assist the management team and providers• Conducted comprehensive training sessions to guide individuals in navigating and utilizing systems. Enabling them to deliver high quality customer services and administrative assistance • Requested and obtained referrals, medical records, and clinical documents from internal and external providers• Greeted and assisted patients with both in person and over the telephone inquiries and concerns while having positive customer service interactions• Implementing and creating direct organization methods for the management team and providers• Provided manual data entry and organization of sensitive information