• Performed multiple task such as scheduling/coordinating appointments while collecting updated demographics• Complete projects and provides administrated assistance, including schedule maintenance, open and distribute office mail, to support and assist the management team and providers• Conducted comprehensive training sessions to guide individuals in navigating and utilizing systems. Enabling them to deliver high quality customer services and administrative assistance • Requested and obtained referrals, medical records, and clinical documents from internal and external providers• Greeted and assisted patients with both in person and over the telephone inquiries and concerns while having positive customer service interactions• Implementing and creating direct organization methods for the management team and providers• Provided manual data entry and organization of sensitive information

• Respond to resident’s request and rendering assistance to resolve conflicts and solve problems• Documented and communicated violations and concerns with residents• Manage and organized resident notes and personal files• Insured that the standardized operating procedures were followed for the safety of the residents

• Performed insurance verifications and financial reports • Completed accurate collection of copayments and bank deposit entries • Provided direct administrative support to clinical staff in a fast-paced environment • Demonstrated the ability to help coordinate travel for patients • Assisted with multiple trainings for coworkers

Advised consumers on products which may best suit their needs based on their requests Coordinated with sister stores in regard to merchandise and inventoryExecuted sales transactions and provided feedback to management based on trends within salesEnsure accurate pricing of products on displayServed as lead sales associate and manager