Devonte James Email & Phone Number

United Kingdom

As a Specialist, I am highly skilled at uncovering customers’ needs, then following through with meaningful solutions. Not only am I the first person customers meet when they enter the store, but I am the person who guides them — advising, selling, and even setting up their new products.

London, England, United Kingdom

I was recognised as a future leader in the 150 Future Leaders Magazine.

London

I started cloves last year as a project on the back of assignments done at uni related to fashion with a goal of making a business idea come to life. Cloves was a nice play on the words ‘Clothes’ and ‘Love’ and it aimed to empower more sustainable modes of clothing consumption by its focus on designers and their just in time designs.As I went through the project, I called upon a friend to host the podcast we had for it 🎙️. This then progressed to an internship where she interned at cloves as a social media assistant! She was amazing in this role, growing out digital presence and carrying out the strategies we thought about.Literally a year later, I conducted more thorough market research which ultimately led to the decision to let go of cloves. Cloves started with a single minded vision that I had which left no room for pivot as I didn’t want to compromise the original vision. Lessons learned!It was a great journey though that we both got a lot out of:- A thriving podcast portfolio - A growing social media presence - A community of fashion designers - More insight into brand creation - Managing and directing Cloves 💫

London Area, United Kingdom

Training and FacilitationConsultantI have had the pleasure training and facilitating for the new sabbatical officer at South Bank Students’ Union for the past few weeks. For the sessions, I was able to use my knowledge and experience to discuss:- Influencing and Campaigning on topics that matter to students - Creating personal narratives for welcome speeches - Public speaking, where we went through practical techniques and skills for delivering an engaging public speech- Values session, informing the new team of the importance of values in the workplace and the values of South Bank Students’ Union- Building confidence and avoiding imposter syndrome to ensure self belief and effective student representation

London, England, United Kingdom

London, England, United Kingdom

In the role, I chair South Bank Students’ Unions’s Trustee Board

London, England, United Kingdom

As Front of Office Assistant, my job was to provide day-to-day customer service support and assistance to students at our SUreception desk.KEY RESPONSIBILITIES1. To provide day-to-day customer service support and assistance to students at our SU reception desk• Follow all Front of House processes to an excellent standard.• Carry out all enquiries in a professional manner in person, on the telephone or viaemail.• Provide information, guidance and low level advice to students on all areas of the union’s work.• Undertake the booking of advice appointments, and student activities sign ups at thefront desk• Follow-up with students in writing as appropriate when advice has been given.• Signpost and escalate student issues appropriately to help ensure that students receivethe support and assistance they require.• Undertake the sale of merchandise, products and event tickets.• Undertake duties as requested by the Advice Manager to ensure that SU front of house operations comply with risk assessments, data protection and confidentiality and other relevant policies and procedures of SBSU Advice.• Support the union by ensuring that our customer service points are accessible, clean and tidy.2. To play an active role in the work of the Advice & Outreach Team.• Provide friendly, efficient customer service and create a warm and welcoming serviceto students.• Support the delivery of Advice & Outreach team campaigns through surveying students and holding conversations on campus under set briefs.• Participate in team briefings and Union Support Team meetings.• Participate in team planning discussions and evaluation by putting forward ideas for improvements of the Advice & Outreach Team services, projects and activities. 3. To support any other key union activities as outlined by the Senior Student• Support and participate in major events and activities at LSBSU.

Member of LSBUs sustainability steering group

The purpose of the Student Experience Committee is to oversee and enhance activity contributing to our strategic goal of Student Success.

The Academic Board is responsible for academic standards and the direction and regulation of academic matters.

London, England, United Kingdom

I oversee and have responsibility for the meetings regarding the honorary awards given at LSBU

London, England, United Kingdom

I represent LSBU students and contribute to conversations about LSBU as a group

Charity Support and promoting inclusion amongst youth all across London

London, England, United Kingdom

Represent BAME students and encourages the participation of BAME students in the Union.

London, England, United Kingdom

Creating Lasting Impressions: I engaged closely with customers to assist with product selection and inquiries, welcomed them in the fitting room, operated the cash register and RFID, all with a view to offer exceptional customer service.