Keyholder
Sherway Gardens
As a Key Holder, I aided the firm by executing managerial tasks and duties as administrative professionals entrusted with opening and shutting stores and conducting different administrative duties such as developing communication channels with our corporate teams. I also help with customer service, keeping the store clean and organized, and maintaining the alarm system. I motivate, mentor, and coach Brand Ambassadors to improve performance and develop future leaders. I continue to analyze, identify and react to the needs of the business and communicate reports with HR Leaders to identify future trends to maximize business revenue. As a role model, I establish and maintain professional and respectable work relationships with clientele and team members to ensure an inclusive environment for all parties; uphold standards by consistently exhibiting Canada Goose’s core values of Innovation, Passion, Entrepreneurship, Authenticity, and Relentlessness for all Brand Ambassadors. In addition, I execute back-of-house SOP tasks effectively with accuracy and precision. I am Innovative, a problem-solver, and maintain improvement initiatives of SOPs within the workplace environment.