● Greeted clients as they arrived in the salon and provided them with required information● Maintained knowledge of industry trends and popular hairstyling techniques to keep updated with current fashions● Answered telephone calls and responded to inquiries put forth by callers● Scheduled appointments and ensured that any cancellations or readjustments were administered● Made follow up calls to clients to remind them of their appointments● Determined which barber would be suitable for a client in question● Recorded clients' contact information in the salon database● Took payments for services rendered and issued receipts● Built and maintained client relationships and loyalty through personal interaction and outreach

● Served as the subject matter expert and primary source of information on telecommunication issues● Established and maintained a comprehensive reconciliation program● Properly maintained and tracked all equipment records● Supervised and led junior Marines and other enlisted men and women● Served as liaison between subordinates and higher echelons of ranks● Explained in detail the missions of junior enlisted personnel and ensured duties were performed as expected● Composed, edited and proofread reports and correspondence prior to submission to higher echelons of management● Created spreadsheets and Purchase Order Requests● Partook in training courses that teach leadership and organizational skills● Performed additional and collateral duties as required