Proven track in Enterprise Operations, Desktop Support, Customer Service, Systems Engineer/Analyst, Enterprise Windows platforms Administration; expertise in Residential Healthcare, HIPAA Standards and IT Security Environments.• Education: B.S in Pre-Medicine, University of Merida, Venezuela (1993); Certifications and/or training for HIPAA, MCSE, MCDBA and A+, MCP, Software Testing (STEP), Project Management. Windows 8, Windows Server 2012, Design of SQL 2012 Business Intelligence Solutions, Core Solutions Lync Server 2013, IT Security• Experience: Backups, remote administration, desktop support, terminal services, user administration, active directory, DNS, security policies, VPN, IIS, Remedy, software licensing, Laptops, Medicare, Medicaid, Healthcare management and estimating, Sales Analysis, Collections software, Customer Service, and Systems Administration, Production environments, Virtual servers, System Center Configuration Manager (SCCM) 2012, IT Security• Databases: SQL Server 2000/2005/2008 and Access 2010.• Operating Systems and Enterprise Editions of: Windows 9x, 2000, XP, 2003, Vista, 2008/core server Enterprise editions, and some Linux. • Bilingual fluent in English and SpanishSpecialties: Healthcare management, HIPAA, Systems Analysis/Engineering/Administration Enterprise Editions, IT Operations, Business Developer, Social Media, Mobile, Online Marketing and Cross Sector Market, Growth Planning, Sales Management Cycles, IT liaison, Networker, Digital Tech Education, Negotiations,Talent Outsource, Business Collaboration, Diversity Equity & Inclusion