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JobRack.eu helped me land this job! Super grateful to their team!- Amazon Account Management and customer service- Creation and improvement of marketing campaigns- Sales increase- Website upload

Travel Arrangements for a Dutch company

- Dispatched daily Amazon and eBay USA orders via the company’s warehouses in the USA (via the 3PL NewEgg) and UK (via the 3PL Bray Solutions)- Daily customer service for Amazon and eBay – dealt with customers’ complaints, requests for refunds and replacements- Created Amazon listings and variations- Launched a new brand and product in December 2017 – VizoBlueX – the first anti-blue light TV/PC screen protector in the USA- Created product content for the brands Vizomax and VizoBlueX on Amazon- Launched marketing campaigns on Amazon - Managed the available inventory and prices of Amazon and eBay listings- Managed the available inventory in the warehouses in the USA and UK- Created biweekly and monthly sales reports for the USA and UK/EU markets and created pricing, promotional and forecast strategies based on these reports- Created orders for new inventory with the suppliers of the company- Managed the PrestaShop website of the company- Checked and issued invoices- Asked customers to leave reviews on Amazon- Did A/B testing in Feedback Genius (SellerLabs) for Amazon review request messages – message titles, content, timing

- Selected and contacted via LinkedIn Bulgarians candidates who study/work in the USA – 150 active candidates in the database- Matched the candidates with the right Bulgarian mentor in their specific field IT, Business, Finance- Created surveys measuring the satisfaction rate of candidates

- Answered phone calls from USA tourists- Made online bookings for guided tours in Europe- Content development for the company’ website- Wrote tourism articles and uploaded them via WooCommerce on the agency’s website- Uploaded the information, photos, maps, dates for all guided tours on the WooCommerce website

- July 2012 – September 2013 – Gained experience into tourism management and marketing while being the Project Manager of the Biodiversity and Tourism project of the Danube Competence Center ( http://www.danubecc.org/ ) - "Online Ecotourism Guide" http://bsc.smebg.net/ecotourguide/en/ - Organized FAM trips and tourism B2B events in the Danube area of Bulgaria for domestic and foreign tour operators- Participated in the execution of the alternative tourism project “TourNet – Promotion of Cross-border Networking for Development of a Common Bulgarian-Romanian Tourist Product” implemented within the framework of the Romania-Bulgaria Cross-Border Cooperation Programme 2007-2013 - Involved into the establishment of a Tourism Network within the Danube region of Bulgaria - Took part in writing a common tourism promotion strategy and strategy for development of a cross-border tourism cluster for the cross-border Danube area Romania- Bulgaria- Took conceptual decisions for tourism matters for the EU Strategy for the Danube Region (EUSDR)

- Represented Dutch Universities on international educational fairs throughoutEurope- Gave presentations in front of 100 high students per high school throughout Bulgaria- Motivated and advised students according to their personal interests to choosefor the leading Bachelor/Master degrees of Dutch Universities- Arranged students’ full application packages and send them to the InternationalOffices of the respective Dutch University- Developed specific marketing strategies for different EU countries accordingto students’ target markets

- Represented NHTV Breda University of Applied Sciences at educational fairs in Bulgaria- Advised students which Bachelor degree they should choose

- Wrote late availability holiday offers for the clients of the agency - Took part in creative sessions for tourism marketing campaigns- Gained more knowledge about the Travel PR and Tourism Marketing industries of the UK- Researched market opportunities - Researched information for new tourism marketing pitches- Did Mintel Oxygen Research on leisure and business tourism statistics for Europe