Who is Devora Garzon? Overview
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Quick answer
Devora Garzon is listed as Operations and CX Lead at Factor, based in Washington, District Of Columbia, United States. AeroLeads shows a work email signal at mass.gov and a matched LinkedIn profile for Devora Garzon.
Devora Garzon previously worked as Onboarding/Tech Compliance Specialist at Texting Is Simple and Operational Specialist at Pawprint Inc.. Devora Garzon holds Bachelor'S Degree, Business Administration, Management And Operations from Florida State University.
Company email context
Email format at Factor
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{first}.{last}@mass.gov
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AeroLeads found 1 current-domain work email signal for Devora Garzon. Compare company email patterns before reaching out.
Profile bio
About Devora Garzon
Devora Garzon is a Operations and CX Lead at Factor. She possess expertise in customer service, team leadership, leadership, microsoft office, sales and 25 more skills. She is proficient in Italian.
Listed skills include Customer Service, Team Leadership, Leadership, Microsoft Office, and 26 others.
Current workplace
Devora Garzon's current company
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7 roles
Devora Garzon work experience
A career timeline built from the work history available for this profile.
Operations And Cx Lead
Current
Dec 2019 - Present
Onboarding/Tech Compliance Specialist
Provide technical and consultative support on a daily basis using database systems and CRMs Identify, analyze, communicate, and triage issues working with our engineering team Support accounts in building smart forms with integrations to a variety of services Provide troubleshooting and debugging assistance Monitoring account activity, execute.
Sep 2017 - Nov 2019
Operational Specialist
- Setup new client accounts with appropriate vet clinics and hospitals- Contribute to a smooth onboarding and offboarding experience- Collect information, analyze it, and find solutions for software issues- Reach out to veterinarians proactively to obtain documentation, educate about the product, cross-sell and upsell- Administrate and clean Dashboard.
Jan 2017 - Dec 2017
Choice Counselor Specialist
- Manage and respond to customer servicerequests through all channels (ticketingsystems). Champion existing members throughthe initial treatment process and ensure they’resatisfied
- Deliver excellent customer service through activelistening and politely resolving issues, plussetting members expectations
- Review and assess the quality of patientexperience using the platform
- Collaborate with care navigator teams, providingguidance, training, and support to ensureefficient and effective communication withmembers.
- Act as a liaison between the tech team and carenavigators, ensuring smooth transitions andtroubleshooting any issues that arise.
- Oversee the logistics of deploying new features andupdates, managing timelines, and ensuring qualitycontrol
Apr 2014 - Nov 2016
Student Facilitator
· Organized and coached 10+ volunteers to maximize daily performance · Guided volunteers throughout the facilities for better understanding of the organization· Served as a peacemaker between volunteers and staff· Promoted project L.O.V.E. using marketing and communication
Jan 2013 - Dec 2013
Marketing Assistant
· Handled and processed grant applications monthly and informed status application to petitioners· Reviewed and forwarded payment approvals, invoices and budgets to the finance department · Developed promotional campaigns, increasing tourism in Tallahassee· Managed and promoted events through different strategies (social media, newsletters, advertising)
May 2012 - Dec 2013
2 education records
Devora Garzon education
Bachelor'S Degree, Business Administration, Management And Operations
Florida State University
Associate'S Degree, International Business
Community College Of Philadelphia
FAQ
Frequently asked questions about Devora Garzon
Quick answers generated from the profile data available on this page.
What company does Devora Garzon work for?
Devora Garzon works for Factor.
What is Devora Garzon's role at Factor?
Devora Garzon is listed as Operations and CX Lead at Factor.
What is Devora Garzon's email address?
AeroLeads has found 1 work email signal at @mass.gov for Devora Garzon at Factor.
Where is Devora Garzon based?
Devora Garzon is based in Washington, District Of Columbia, United States while working with Factor.
What companies has Devora Garzon worked for?
Devora Garzon has worked for Factor, Texting Is Simple, Pawprint Inc., Automated Health Systems, and Florida State University.
How can I contact Devora Garzon?
You can use AeroLeads to view verified contact signals for Devora Garzon at Factor, including work email, phone, and LinkedIn data when available.
What schools did Devora Garzon attend?
Devora Garzon holds Bachelor'S Degree, Business Administration, Management And Operations from Florida State University.
What skills is Devora Garzon known for?
Devora Garzon is listed with skills including Customer Service, Team Leadership, Leadership, Microsoft Office, Sales, Event Planning, Microsoft Excel, and Negotiation.
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