Dev Patel Email and Phone Number
Dev Patel work email
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Dev Patel personal email
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How much longer can your brand afford to ignore the importance of seamless digital customer experiences?We live in an era of rapid technological advancement; where if you don’t move fast, you risk falling behind.If you want your brand to be recognized as different, one that retains happy customers and provides a service like no other.Then, the time to act is now.Businesses can either stick to traditional communication methods or embrace new tech to create revolutionary customer interactions.The choice is clear.The truth is, many businesses across industries recognize the importance of enhancing digital customer communications.But struggle with effectively deploying new technology like AI chatbots.They face challenge likes:- Lack of expertise in deploying AI chatbots effectively and aligning them with internal processes.- Drowning in trying to keep their team aligned due to solutions that offer nothing more than a headache.- Insufficient understanding of how and where AI chatbots are most effective in customer experience.All the while they fall further behind their competitors while customers enjoy better customer experiences elsewhere.But fear not!Imagine a Customer Experience Expert who never sleeps, is on hand to deal with customer issues while communicating using natural language and not BotSpeak which customers despise.Say goodbye to inefficiency and hello to a seamless solution that elevates your business.ReplyCX is an AI Chatbot that is easy to set up (using no-code) and is fully automated ready to respond to customer enquiries.Meanwhile, I can support you along your journey so you have access to someone who:- Understands what is required for a truly customer-centric experience- Knows how to minimize disruptions both internally and externally when implementing new technology- And, has the technical and practical expertise in seamlessly integrating new technology alongside your current systems.Ready to re-define your customer experience? Shoot me a message with ‘CX’ now.
Techalpha Group Llc
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Group CioTechalpha Group Llc Mar 2023 - PresentCanton, Michigan, Us -
Key Account ExecutiveInfobip Jan 2021 - Feb 2023London, England, GbWorking with a team of motivated and service oriented Enterprise Growth Team to bring value to North American companies (USA and Canada) that are utilizing global CPAAS, CEP, CDP services. -
Director Of Strategic GrowthInfobip Jan 2019 - Dec 2020London, England, Gb -
Director Of Messaging ServicesKddi Global Mar 2015 - Dec 2018Created a services division for VAS within KDDI-Global. Worked with CTO and CEO to ensure team, processes and products created seamless market entry and generated profitability. Established a direct connection network of 150 Mobile Operator Partners and enterprise resellers for GTM.
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Director Of Carrier & Vendor RelationsTelapi Jan 2015 - Mar 2015South Amboy, New Jersey, UsReduced cost through vendor negotiations with strong SLAsHelped in adding additional vendors for differentiation. -
Business Development ManagerTelapi Sep 2013 - Mar 2015South Amboy, New Jersey, UsWorking closely with the developer and enterprise users to ensure their use-case is captured so we can serve them in the best manner. -
Product Operations ManagerIris Wireless Apr 2013 - Sep 2013Greenwich, Ct, UsAs a primary stake holder for customer success, planned and co-ordinated infrastructure to new data-centers with technical team.Developed project plan used throughout the organization to manage expectations, resources and dead-lines.Produced newly designed Marketing Analysis reports.Designed/launched/trained staff on new reporting system.Created metrics for customer support.Led research with the company leadership regarding a possible acquisition.Led efforts for updated documentation for routing updates.Scoped value added service oriented products to help customers (mobile operators) increase their revenue.Negotiated and executed partnership and vendor agreements. -
Industry ConsultantTelapi Dec 2012 - Apr 2013South Amboy, New Jersey, UsAssisted in contract negotiation and general business development -
Solutions ManagerMoonshado, Inc. Jul 2009 - Aug 2012Led investor presentations that resulted in 1.5M USD raised capital. Designed and launched a Global Messaging API for global SMS marketing/notifications.Developed person-to-person messaging gateway to offer Mobile Operators and to NUVOs (Network Unaffiliated Virtual Operators).Became cash flow positive six (6) months following primary product launch.Was responsible for technical client presentations and working with sales team.Led online content marketing efforts and worked with PR initiatives, to establish company prominence in the messaging industry.Negotiated and executed partnership and vendor agreements.Consulted on projects, bringing mobile technology and web-based applications to overcome issues within a large national retailer. Spoke at panels at FMI Health & Wellness Conference and Drug Store News regarding use-cases in various industries and evolving consumer trends.
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Supply Chain DevelopmentThyssenkrupp Aug 2007 - Aug 2008Essen, DeMaintaining customer classification for sales teams, inventory management (Center of Excellence on product and process), and reporting for Lean Six Sigma Dashboard.Created/tracked changes project/initiative documentation.Worked with management to maintain pricing initiative for classified customers; which resulted in measurable revenue in the first quarter of project launch.
Dev Patel Skills
Dev Patel Education Details
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University Of MichiganEconomics
Frequently Asked Questions about Dev Patel
What company does Dev Patel work for?
Dev Patel works for Techalpha Group Llc
What is Dev Patel's role at the current company?
Dev Patel's current role is I help retailers find and reactivate customers | Data augmentation, Omnichannel Engagement Strategist | CIO/CMO, Online Revenue Architect | 10B Messages-Walmart, CocaCola.
What is Dev Patel's email address?
Dev Patel's email address is fi****@****ail.com
What schools did Dev Patel attend?
Dev Patel attended University Of Michigan.
What skills is Dev Patel known for?
Dev Patel has skills like Product Management, Mobile Devices, Mobile Applications, Mobile Technology, Telecommunications, Mobile Communications, Strategic Partnerships, Business Development, Management, Start Ups, Product Development, Cloud Computing.
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