Devran Ergün Email & Phone Number

Cargo OperationsClaim & Compensation

P&G APAC LLP OperationsResponsible for APAC exports to LA, NA,APAC,GC, Europe including booking process from vendorsEurope Import Operations & DC PlanningMonthly KPI Report of Import & Export Operations (Customs, Supplier, Ocean,Rail& Inland carrier KPIs)

GSK LLP OperationsCustomer Service & Copack & Import• Leading import and customs clearance activities for GSK’s imported raw pack and finished goods.• Responsible for customs clearance and copacking budgets ensuring annual spend is within approved budgets given by customer while continuously working at improving cost to serve.• Responsible for secondary packaging in behalf of customer included pack material supply and production planning.• Managed orders from order to cash for Key accounts, distributions and Pharmacy channels with the high customer orientation.

GSK LLP Operations- Packing Materials Procurement- Process & Budget Optimization- Customization Center Manipulation Organization for ensuring goods are produced and ready for delivering to clients- PO&Outbound&Inbound creation in SAP - Supporting Planning and Quality to meet service and reputational objectives- Controlling goods stocks regularly and prepare raw material orders to keep required stock level.- Coordinating existing suppliers and making price negotiations for pack materials and purchasing

P&G Turkey LLP OperationsManagement*Stock&allocation management of P&G categories which are Fabric&Home Care , Gillette, Hair Care&Hair Colorants*Define allocations to each distributor & national account aligned with category managers in order to get fairshare distribution and regarding to activities of the customers with eliminating the out of stocks for both import and locally produced products*Provide the availability of all requested materials for each customer according to production/delivery plan in terms of shipment times & quantity aspects.*Coordinate relations between demand planners, market initiative planners, account executives and customer representatives.*Check daily allocation status on order system and take the necessary actions regarding to stock level*Evaluate (approve/reject) the received orders at the aligned deadlines with customers during the day with checking priorities and stock levels*Managing price-up process on allocation side for P&G Reports:*Detailed product report which are ready to order daily*Preparing the remaining allocation amount to ensure if we can cover the receiving orders against the stock on ground including the daily productions.*Stock reports for all products which are tracking daily

P&G Turkey & Caucasus LLP OperationsTurkey & Caucasus Order Management & Master Data Key UserSAP Product Master Data Key User (04.2012 - 10.2014) ProjectsNew manipulation center projectProduct Master data processActive codes to be implemented to new plantNew category implementationProduct master data process & provide to activation team New MDO implementation to Turkey ( July 1st - .....) Caucasus - Azerbaijan,Georgia,ArmeniaCoordinate the new master data set-up on product part.Simplification of the process.SAP Order Management Key User (12.2013 - 07.2014 )*Support system integration testing (SIT) as needed basis

*Supplier data alignment*System data follow up and to be warrant of system data quality*Asortment follow up*All reports in the Department (Stock, Stock Adjusment&Casse, Shortages, Delivery...)

*Preparation, diffusion BC bechmarks and discussing with store managers preparation of action plans, and follow up of actions*Store merchandise flow audit, action plans, follow up*Catalogue Forecast Preparation and follow up*All reports in the Department (Stock, Stock Adjusment&Casse, Shortages, Delivery...)

System implementation to stores including trainings and support

*Answered inbounded calls in support of merchant needs. Conveyed in a reassuring manner step by step instructions to resolve issues on P.O.S. machines and merchant agreements. Assisted merchants on solving unconformity problems about business accounts.

Bachelor Of Maths, Mathematics

Project Management Expertise Certificate Program

Advanced, English

Pedagogical Competency