Devray Khambadkone Email & Phone Number

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates

Dubai, United Arab Emirates

Dubai

 Managed a dynamic Sales team of 8-10 staff which included 1 Relationship Manager, 2 Assistant Relationship Managers and 2 Assistant Team Leaders, rest were Sales Officers  Focused on Personal Finance as core product and cross sell of Covered Cards Leading a team of diverse Sales staff and ensuring that team sales targets are achieved month on month, and team is fully motivated  Relationship Management with key personnel of Listed Companies as per TML to source business and business development to list new companies Excellent knowledge of Personal Finance Sales process  Customer relationship management and scanning opportunities for cross sell, up sell and business development by tapping new market segments  Hiring, training and grooming fresh talent to achieve organizational goals and to build a winning team of sales staff  Adherence to Compliance requirement, AML and Fraud prevention Professional Achievements  Secured highest percentage achievement of target in Personal Finance segment in the month of August 2015 and also was awarded Certificate for top performance in Q3 2015.

Abu Dhabi

• Headed Mussafah Industrial Branch located in the heart of Abu Dhabi Industrial Area• Focused on Automotive Loans as core product in addition to Personal Loans and Liabilities • Led a team of 2 Team Leaders and 12-14 Relationship Officers and ensuring that team sales targets are achieved month on month, and team is fully motivated• Handled a portfolio of assets which catered to Salaried segment, Self Employed segment and liabilities product catering to SMEs and Corporate clients• Relationship Management with automotive dealers to source business• Excellent knowledge of Automotive Sales process and Insurance products and process• Customer relationship management and scanning opportunities for cross sell, up sell and business development by tapping new market segments• Hiring, training and grooming fresh talent to achieve organizational goals and to build a winning team of sales staffProfessional Achievements • Also managed Credit Cards team which involved sales channel management and new product introduction of a co-branded credit card with a multinational apparel group.

As Thomas Friedman has rightly said that, "The World is flat", this 1 year course of Global MBA in Services Marketing has given me a perspective of two global cities, Singapore and Dubai and the culture, business practices and nuances of these 2 cities. The course also expanded my knowledge base and sharpened my critical analysis and decision making skills. Applied Research Project on "A study on consumer perception & effectiveness of Frequent Flyer Programs of Airlines in Singapore". Action Learning Program with Siemens Healthcare in which I worked in a team to analyze a live business problem and came up with recommendations and strategy.

Project involved a live business problem and I worked in a team to analyze and recommend a strategy as third party consultants

• Coordinated the Airline’s ground operations and appointed as point of contact for the Airport authorities as an Airport Operations Control Centre coordinator• Handled flight information, bay allocation, coordination of passenger services and special requests on behalf of the Airline• Supervised and coordinated passenger services such as catering, cabin appearance, maintenance, cargo and passenger boarding on both base and turnaround flights• Supervised Region of Aircraft Movement & Parking- RAMP operations as an acting red cap (Ramp Supervisor)• Managed night shift operations in ticketing, arrivals counter and ramp office

•Managed a team of 5 cooks in various sections such as Pasta, Saucier, Garde Manger and Grill & Roast •Performed display cooking and managed specialty cuisine counters•Managed requisitions, material inventory and staffing for the section•Awarded certificate in the Vessel Sanitation program

•Performed display cooking and managed specialty cuisine counters•Managed Club Marriott kitchen- an exclusive outlet for Marriott club members•Handled night shift operations of Garde Manger and preparation of breakfast

Global Mba, Services Marketing

Masters In Tourism Management, Tourism

Diploma In Hotel Management, Hotel Management