Devron Jackson Email & Phone Number

United States

Macdill AFB

Macdill AFB Tampa FL

Tampa/St. Petersburg, Florida Area

Monitor an entire network utilizing SolarWinds Splunk and various monitoring and troubleshooting tools

Tampa/St. Petersburg, Florida Area

Identify and document network problems across multiple networks, and seek corrective actions for said issues identified. Work with the customer to establish a working relationship for better customer service

Control and configure server services and tools, MCU's, MPS, & VCS systems as well as interact with Work closely with multiple government agencies. Trouble shoot custom Satcom System and flow charts as well as diagrams all while working with customers on issue.

Tampa/St. Petersburg, Florida Area

Manage and install MCU's VCS Controller and Expressways as well as have a superior level of competence on utilizing TMS functions. Implement IAVA's also upgrades and back-ups while maintaining good relations with customers

Train personnel on custom Satcom Systems, create and maintian communications with Embassy personnel as well as military. Function as a self sustained unit while standing up a forward deployed site for L-3 Communications.

Bachelor’S Degree, Computer/Information Technology Administration And Management

Challenged with not just understanding information technology but also the people that work with information technology, by a broader look.

Associate Of Arts (Aa), Computer Systems Networking And Telecommunications

Challenged with lots of writing assignments demanding creative thought and research skills. Class based presentations that went with the.