Devryn Scott Email & Phone Number

New Jersey, United States

Flanders, New Jersey, United States

Responsible for the day-to-day operations of the company. Performed all administrative duties and basic accounting functions including client invoicing and accounts receivable. Dispatched and monitored Independent Contractors and employees. Assisted with the development and execution of marketing plans and business improvement. Supported the maintenance and acquisition of regulatory documentation and certifications.

Sinton, Tx

Monitored client progress toward recovery goals. Supervised the workload of up to 10 Disaster Case Managers and up to 300 active cases. Verified staff maintained appropriate contact with clients and that quality and timely services were provided. Ensured DCMs were trained, supported, and managed to meet program objectives. Interviewed, hired, trained and mentored in best practices, policies and procedures. Monitored performance, provided guidance, feedback, and timely evaluations. Participated in workshops, seminars, education programs and other activities that promoted professional growth and development

Corpus Christi, Texas Area

Assisting survivors by guiding them through the recovery process. Keeping a written narrative of casework and utilizing electronic client data systems. Building cases and advocating for survivors to committees and organizations. Maintaining constant communication with survivors and acting as liaison between survivors and resources. Developing up to date resource lists of local agencies and programs to support survivor recovery.

Managed warehouse set up for incoming accounts. Maintained warehouse inventory on a daily basis. Oversaw all inbound and outbound orders. Created training manuals and implemented new strategies for all employees. Trained warehouse associates and management staff.

Held responsibility of maintaining all aspects of the Corpus Christi branch. Created help wanted ads, contacted, interviewed, and hired/trained new employees, and independent contractors on a regular basis. Created corrective action plans, and handled terminations. Managed all employees/independent contractors. Created and maintained staffing schedule. Responsible for all business expenses and trusted credit card holder. Organized, inventoried, and maintained warehouse. Monitored daily in-transit reports from multiple vendors. Created and managed distress logs, quarantine logs, and conducted weekly cycle counts. Dispatched and monitored IC drivers. Updated client portals efficiently. Held constant communication with clients via email, text, phone, and in person. Drove within 3 hour radius to deliver stock to clients. Successfully resolved issues and settled dissatisfied customers. Oversaw all operations in both the San Antonio and Corpus Christi offices when necessary.

Earned management trust by serving as key holder, responsibly opening and closing store. Effectively communicated with and supported sales, marketing and administrative teams on a daily basis. Conducted weekly walk-throughs with the director to discuss interior visual displays, including store window presentation. Served as the main liaison between customers, management, and sales team. Managed a wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently. Monitored cash drawers in multiple checkout stations to ensure adequate cash supply. Helped drive sales goals and achieved monthly quotas. Received, inventoried, organized and replenished stock in warehouse.