•Led multiple sub-projects focused on the development of new service products, managing all project stages from concept to market readiness.•Managed cross-functional teams comprising engineering sales and service departments, ensuring effective collaboration and information flow among all stakeholders.•Organized and led project status meetings, playing a pivotal role as the main communication link between project teams and senior management.•Developed and enforced stringent project… Show more •Led multiple sub-projects focused on the development of new service products, managing all project stages from concept to market readiness.•Managed cross-functional teams comprising engineering sales and service departments, ensuring effective collaboration and information flow among all stakeholders.•Organized and led project status meetings, playing a pivotal role as the main communication link between project teams and senior management.•Developed and enforced stringent project documentation and quality control protocols to ensure all deliverables met the high standards required in the industry.•Proactively identified project risks and implemented mitigation strategies to prevent delays and cost overruns, maintaining stringent adherence to project timelines and budget. Show less

•Assisted engineers and technicians in enhancing maintenance processes, reducing downtime, and improving service reliability for passenger cars.•Supported the implementation of new maintenance methods, contributing to operational efficiency.•Facilitated communication between local and global teams, ensuring alignment of project goals