Clint Worsley Email & Phone Number

Greater Salt Lake City Area

Backup critical work files off of computer systems.Install and perform repairs to hardware, software, or peripheral equipment, following design or installation specifications.

Greater Salt Lake City Area

Ensure client’s network stayed up and running.Resolved VoIP issues.Assisted customers with using CallTower service and tools.

Greater Salt Lake City Area

Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.

Assisted customers with placing orders over the phone for products from the Bits & Pieces catalog. Processed payments For items ordered. Looked up items for customers. Assisted/offered Suggestions on choosing which products to purchase. Helped with returning of products, Explaining how to use products, and corrected shipping errors. Processed orders by mail. Entered in ordered items manually, processed payments. Contacted customers to solve issues with mail orders.

Answered questions from customers pertaining to their cellular phones and cellular service. Troubleshooting was necessary at times to resolve issues. Took payment over the phone for monthly service fees.Resolved hardware issues with customer’s phone. Assisted in reprogramming the phone, resetting the phone, explainedHow to use features on their phone. Setup phone exchange program. Assisted with Assumption of liability service contracts.Assisted with EZ-Move from one region of the United States to another.

Greater Salt Lake City Area

Answered technical questions from customers pertaining to their Dell computers. Troubleshot issues. Walked customers through resolving issues to get their computer.Working or solving issues step by step. These include internet connectivity issues,Home networking connectivity issues, Web page not loading issues, system not running or Booting up issues, audio and video issues. Also walked customer through removing/installing and reseating PC components (including hard drives, disc/disk drives, video cards, sound cards, ethernet cards, modems, ram, CPU).I also used remote access connection tools to take over the customers computer to resolve issues when possible and available.

Greater Salt Lake City Area

Assisted customers with online banking issues, including: (internet connectivity issues, internet explorer issues, security issues, login and password resets, information on how to use features and services online, checked balances, Money Transfers upheld all federal and local laws and regulations. And upheld local company policies, guarded security and privacy of customers and Attempted to sell Wells Fargo services to customers)

Greater Salt Lake City Area

Answered technical questions from customers pertaining to their Gateway computers.Troubleshot issues. Walked customers through resolving issues to get their computer working or solving issues step by step. These include, internet connectivity issues, home networking connectivity issues, web page not loading issues, system not running or booting up, audio and video issues. Also walked customer through removing/installing and reseating PC components (including video cards, sound cards, ethernet cards, modems, ram, CPU).

Found mechanical assistance for logistics tractors, trailers, box-trucks, straight trucks, pickups when they were broken down on the side of the road. I also found and setup sub-units for the driver when the unit could not be repaired on the side of the road to complete their trip to deliver their load.

Greater Salt Lake City Area

Answered questions from customers pertaining to their internet service. Walked customers through setting up their computer correctly so they could connect to MSN Internet Access. Troubleshooting was necessary to resolve most issues. In depth customer service when needed. referred customers to the correct departments when needed. Setup network configuration options. Uninstalled and reinstalled network/windows components when necessary.

Greater Salt Lake City Area

Answered questions from customers pertaining to their cell phones and to the service provided by Verizon. Took payments. Troubleshooting was necessary at times to resolve issues. Also switched customers over from Advanced Payment Option (Prepaid) To Post-Paid (Standard) or Pre-Paid Services. Trained classes of people for the migration between the services.

Greater Salt Lake City Area

Did what was needed to get computers working and in saleable condition including:- Installing and removing PC Component Hardware: - Modems, Sound Cards, Video Cards, Network Cards - IDE/SCSI Hard Drives and CD-ROM Drives -Locating and installing device drivers for PC Components. -Setting the correct jumper settings on PC Component hardware.

Baked all breads and made all deserts for the all you can eat buffet. also at times washed dishes, washed pots, and prepared and cooked dinner dishes.