Devyani Vichare Email & Phone Number

Southborough, Ma, Us

Led customer service delivery of medical and pharmacy claims for 1M+ members. Executed technical deployments and client onboarding by converting functional and business requirements into structured data sets on internal Cloud Platform and Medical Claims engine for Medicare, Medicaid and Commercial/Exchange lines of business. Utilized Oracle SQL to streamline account management operations by producing ad-hoc reports for claims transaction data. Exercised oversight of backlogs, quality assurance criteria for user stories, and user acceptance testing (UAT) of Agile project through scrum programs to facilitate full SDLC lifecycle. Devised and presented monthly, quarterly, and yearly PBM performance reviews comprised of member feedback, financial metrics, web usage analytics, and advised on plan benefit design improvements.

Southborough, Ma, Us

Retrieved data using SQL queries and designed Tableau dashboards to conduct analyses applying change management methodologies for platform configurations and enhancement efforts for test cases. Partnered with internal operations team to regulate scope and schedule of daily operations, optimize platform functionality, and validate alignment with client agreements and project deliverables throughout software development life cycle.

Boston, Ma, Us

Toronto, Ontario, Ca

• Monitored 25 client portfolios daily to verify for accuracy and compliance, in liaison with the operations team• Performed financial and gap analysis on client portfolios, extracting data from Bloomberg and relational database, and summarizing high level metrics of the portfolio using VBA• Increased efficiency in notifying clients of daily corporate actions regarding their portfolios by creating a detailed MACROS spreadsheet with visual analytical interpretation

St. Louis, Mo, Us

• Oversaw the initiation, planning, execution, monitoring and control, and closing phases of 5-7 simultaneous projects, for over 50 instrumentation projects • Implemented regression modelling for optimizing the transducer manufacturing process for a $1.2m project• Analyzed and streamlined the work process data into consolidated information using MS Project and accelerated the efficiency of the monitoring process of an Exxon Mobil project by 11% using agile methodologies.

• Remotely enabled the installation of an HVAC project• Assisted in the planning of engineering drawings for various projects in collaboration with professional consultants

Al Qusais Industrial 3, Dubai, Ae

• Actively responded to sales enquiries, and received LPOs• Engineered and updated product server for all stock including cables, switchgears, and lighting ballasts

Master Of Science (Ms), Engineering/Industrial Management

Bachelor Of Engineering (B.E.), Electronics And Instrumentation Engineering