Devyn S. Email & Phone Number

San Diego, Ca, Us

Sunnyvale, Ca, Us

San Francisco, California, Us

• Promoted to support Strategic Mid Market Tech in Bay Area territory

San Francisco, California, Us

• Designed and delivered creative storytelling workshops and technical demos to showcase Salesforce product value, exceeding annual revenue targets and generating $7M in closed sales• Collaborated with Events Marketing team to create and present engaging scalable content for Salesforce User Conferences: Dreamforce and Trailblazer DX Developer Conference (TDX)• Streamlined quarterly performance reviews for Solution Engineers in North America by standardizing and migrating process onto Salesforce platform, enhancing transparency and employee satisfaction• Demonstrated value and empathy to diverse customer stakeholders, inspiring process improvement and business impact • Led projects to influence and improve customer’s go-to-market strategy by educating end users on best practices, product features, and how to manage integrations across Salesforce ecosystem• Trained and enabled Sales, Solution Engineers, and Business Development teams on customer values, persona based selling, and revenue goals• Communicated customer needs to Product team to inform product roadmap priorities and strategy• Developed customized solutions within the Salesforce platform with declarative programming for various events and demos

San Francisco, California, Us

• Executing B2C email marketing and SMS campaigns using Salesforce Marketing Cloud product (ExactTarget) on behalf of Enterprise Retail clients: GAP, L Brands, Safeway, Michael's• Segmenting data, reviewing creative content, and scheduling uniquely personalized campaigns for millions of retail subscribers by leveraging SFMC tools: SQL queries, Data Extensions, Automation Studio, Persado AI Testing, A/B Testing, Drop Time Testing, Content Builder• Managed a team of off-shore consultants to develop code and implement changes within B2C e-commerce customers’ instances of Marketing Cloud maintaining a high customer satisfaction (CSAT) score and ensuring 99.8% marketing campaign accuracy by conducting quality assurance reviews and actively monitoring campaigns.

Solana Beach, Ca, Us

• Business development research and prospecting via social selling (LinkedIn Sales Navigator)• Created responses to RFP and RFI requests using Microsoft PowerPoint• Produced strategic sales content for both corporate blog and marketing newsletter e-mails• Managed data and maintained Salesforce.com CRM

• Copywriting, proofreading, formatting, and editing content for corporate B2B and B2C based blogs, websites, and social media platforms with a focus on the Outdoors industry• Responsible for editorial calendar and digital content marketing strategy to increase engagement• Representing organizations at industry trade shows to increase brand awareness and reinforce vendor relations• Curating and producing creative visual and written content for digital marketing campaigns leveraging SEO data obtained with Google Analytics

Austin, Tx, Us

• Qualified leads generating $3.7 million worth of closed sales including the largest deal in the history of NetSuite’s Business Development program: Lucky Brand• Acquired and maintained a working knowledge of NetSuite cloud based enterprise resource planning (ERP) software from multiple perspectives including: support, professional services, client management, inventory management, finances, and sales• Established relationships with “C” level decision makers to evaluate existing business processes and determine if NetSuite software would increase efficiency and reduce operational costs

San Diego, Ca, Us

• Responsible for creating responses to RFP and RFI requests• Client relationship management with Fortune 1000 companies in a range of industries: technology, hospitality, education, manufacturing, utilities, and retail

San Diego, Ca, Us

•Created online content and increased social media presence to maximize keywords for search engine optimization•Developed blog writing schedule and content for both clients’ and Internet Marketing Inc’s corporate blog•Analyzed clients’ websites and other online content to increase search engine optimization

San Diego, Ca, Us

La Jolla, California, Us

La Jolla, Ca, Us

•Analyzed humpback whale data collected from the Sea of Cortez•Assisted in lab with hydroacoustic equipment

Bachelor Of Business Administration, Marketing

Project Management

Education record

Customer Experience Professional Certificate Program