Devyn Gilliam Email & Phone Number

Bay City, Michigan, United States

Oversee a staff of employees through lunch and dinner shifts serving 50-350 customers on average per shift daily, memorize over 30 menu items and rotating customized menu items, usually thought of between myself and head chef. Listen to specific wants from a customer and fast thinking to link recommendation options, swiftly and successfully resolving any conflicts resulting in customer satisfaction 100% of the time. Also resolving any employee conflicts that may arise. Warmly greeting new and returning customers, developing relationships resulting in customer loyalty. Strong intrapersonal and interpersonal communication skills, small accounting tasks, recruiting and hiring processing, drawer balancing and bookkeeping.

Bay City, Michigan, United States

Certified online bankruptcy counselor through the state of Michigan, engaged in building relationships with customers looking to file bankruptcy a required online course, a fast-paced line of work handling 15-25 online chats at one time, understanding HIPPA and privacy laws, handling phone calls the same way as chats, swiftly and successfully resolving conflicts resulting in customer satisfaction 100% of the time. Gathering customers debt to income ratios, and other information to see if there was an alternative route other than bankruptcy at that time, giving tips for the future for starting over, and issuing certificates for customers so they could proceed with the filing process.

Bachelor Of Applied Science - Basc, Business Administration And Management, General

Associate Of Arts - Aa, Business Administration And Human Resources, 3.0

Associate'S Degree, General Studies

Associate Of Arts - Aa