Devyn Pancipanci Email & Phone Number

San Diego, California

San Diego, Ca

* Partner with Mall Manager and Operations Director to ensure day-to-day operations of the mall run smoothly.* Assist with RFPs, bid reviews, term negotiations and contract execution for operational needs and capital projects.* Prepare, forecast and analyze budgets to determine variances and identify cost saving opportunities.* Foster strong rapport with contractors, vendors, tenants and customers to maintain a positive shopping experience.* Manage AR collections from Specialty Leasing Program tenants to minimize rent defaults.* Prepare payroll and assist with human resources inquiries for mall management personnel.* Utilize various software programs to manage day-to-day operations (i.e., Workday, Procure 2 Pay, JD Edwards).* Serve as Office Manager of all administrative positions and functions to ensure every department is well supported.

San Diego, California

* Supported Associations’ Marketing, Sales and Events departments to increase and grow REALTOR® membership and sponsorship revenue.* Partnered with Account Executive to ensure all sales contracts are properly written, tracked and executed.* Managed sponsorship and partnership fulfillment for all affiliate members, which includes signature event sponsorships, association advertising, educational courses and committee mixers.* Efficiently worked with Accounting Department to properly process contracts and allocate sponsorship funds.* Developed, designed and created marketing and sales collateral, including multimedia presentations, flyers, posters, emails, directories, and brochures.* Assisted with event planning and execution to ensure event runs smoothly for attendees, guests and sponsors.* Managed association's social media presence by providing engaging content on Facebook, Twitter, LinkedIn, Google+ and Instagram.

San Diego, California

* Strategically managed portfolio of accounts, including Fortune 500 businesses, to maximize revenue opportunities.* Exceeded clients’ ROI and lead generation goals month over month through creative, well-executed strategies.* Continuously researched clients’ business and industry verticals to fully understand their marketplace positioning.* Efficiently fulfilled budgets through the analysis and forecast of key performance indicators and backend metrics.* Communicated campaign recommendations through the interpretation and analysis of database metrics. * Maintained offer reporting and resolved any tracking issues to sustain accurate analysis and scaling of campaigns.

San Diego, California

* Managed giftcard program and achieved sales goal of $6M annually selling to both personal and corporate clients.* Sponsored and attended networking events to maximize exposure for giftcard program and center-wide events.* Spearheaded social media efforts on Facebook and Foursquare, and maintained community goodwill on Yelp.* Brainstormed and executed mall events seamlessly with internal departments and external vendors.* Hired, trained and managed staff for Guest Services Department to ensure mall was professionally represented.

San Diego, California

* Served as primary contact for field agents on research programs with 900+ audit locations monthly.* Negotiated assignments and payments to field agents to ensure all client audits were completed.* Sold potential field agents on company’s programs and recruited new applicants for agent database.* Followed up with agents to ensure assigned programs were completed accurately within deadlines.* Maintained company’s goal of proper documentation of work completed to upkeep credibility.

Honolulu, Hawaii

* Validated service commitment with mall management personnel for three properties and over 500 merchants.* Managed sales team for two publications and developed competitive strategies to meet and exceed sales goals.* Sold ad schedules to over 175 direct clients and brainstormed ad layouts to maximize ROI based on market trends.* Managed efficient flow of advertising materials between Sales, Editorial, Art and Accounting Departments.* Coordinated community events, including award galas, with internal departments and external vendors.