Devyn Sloan Email & Phone Number

Paramus, NJ, US

New York, New York, US

IT

• Built and recruited a talented sales team by setting high expectations in customer service, selling skills and merchandise standards.
• Successfully boosted sales.
• Organized & executed in-store promotional events to bring in new business and showcase new line of merchandise.
• Dealt regularly with an impressive list of celebrity clients and provided top-tier customer service.
• Coached a small, but effective sales team to consistently hit sales goals and keep customer focus on the quality of their fashion investment and not cost.

• Managed “top door” store operations with an annual projection of $2.5 million in revenue.
• Successfully boosted sales and reduced store shrink to below company average.
• Motivate staff to achieve performance goals & ensure productive department operations.
• Additional strategic planning included: mentoring, budget planning, staff safety, Merchandising displays, inventory control, team leadership, & house keeping.

Dallas, Texas, US

• Build and sustain a customer-focused store culture to facilitate an unforgettable shopping experience in order to consistently drive store profitability.
• Upheld a “no questions asked” return policy to ensure the pinnacle of customer service and satisfaction in a luxury market.
• Organized numerous in-store promotional events, as well as attending annual Conclave event in Dallas, TX to purchase merchandise and meet with new potential vendors.
• Purchased and distributed merchandise from high-end luxury vendors like: Gucci, Dolce & Gabbana, Etro, Roberto Cavalli, Armani Collezioni, etc..
• Observe & coach associates in sales floor techniques & customer management skills.