Devynn Honey Email & Phone Number

Cumming, Georgia, United States

• Contact several different health insurance companies on a daily basis to verify patient benefits and explain those benefits to both new and returning patients.
• Ensure patient privacy by practicing HIPAA laws and keeping my computer and surrounding area secure.
• Manage patient complaints and rectify issues to complete satisfaction.
• Collect copays and account balance payments and update account records.
• Update office calendars with new appointments and accommodate last-minute schedule changes.
• Provide clerical support to all team members to improve office efficiency and enhance productivity.

Cumming, Georgia, United States

• Preserved, restored and improved body movement of clients through assisted stretching techniques.
• Helped increase clients' range of motion, as well as got them back to a more comfortable way of living.
• Answered phone calls to assist clients with scheduling, as well as addressing their questions and concerns.
• Maintained sanitation throughout all areas and followed protocols to promote security and safety.
• Managed caseload of multiple sessions daily using certified stretching techniques.
• Recorded progress of every client after each visit to document injuries, progressions, modifications, etc.

Smyrna, Georgia

• Maintained guest satisfaction by making them feel welcome and anticipating their needs.
• Handled customer complaints with empathy, and diffused situations with little help from management.
• Kept composure during busy times and did my part to maintain the flow of the restaurant.
• Self-motivated in providing help in different roles around the restaurant without being directed by management.
• Answered telephone calls promptly and in a professional manner.

Suwanee, Georgia

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Answered customer telephone calls promptly and in an appropriate manner.
• Supported customer needs by fielding diverse questions about issues such as available merchandise, current prices and upcoming company changes.
• Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
• Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
• Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.