Business Development Specialist
CurrentWhile working from home- Performed thorough data mining on hundreds of customer records for clients internet inquires. With excellent turn over.Researched calmed and rapidly resolved client conflicts to prevent loss of key accounts.Converting aged leads to current appointments for clients.Cross trained and provided backup for other representatives when needed.Managed quality communication, customer support and service representation for each client.Respond to clients… Show more While working from home- Performed thorough data mining on hundreds of customer records for clients internet inquires. With excellent turn over.Researched calmed and rapidly resolved client conflicts to prevent loss of key accounts.Converting aged leads to current appointments for clients.Cross trained and provided backup for other representatives when needed.Managed quality communication, customer support and service representation for each client.Respond to clients, admin and customer promptly via phone email or text.Generated new appointments for new sales through phone text and email with customers.Maintained up to date knowledge of each client policy Performed under numerous different clients while generating appointment goals for each client.Adapted well when asked to cover another department or change of duties Regularly sought out opportunities to help our team and clients maintain the best quality care. Show less