Devyn Taylor Email and Phone Number

❖ Works alongside account and sales teams to identify opportunities for improvement and scope solutions to address business needs❖ Implements proof of concept and beta products where appropriate, enabling leading functionality for accounts and providing early product feedback to development teams❖ Active member of internal team driving training and product evolution, presenting on sessions for financial services aligned account teams❖ Implemented and administered cloud-based CTF infrastructure to support internal attack/defense training event

❖ Worked alongside data scientists to analyze attack trends, determine bot detection tuningrequirements, and craft custom solutions to zero day attacks❖ Mentored and trained the team to improve overall capability❖ Created innovative solutions to bridge product gaps and mitigate business impact❖ Acted as a conduit between product developers and the service organization as a primaryproduct line expert for bot management products❖ Developed documentation to streamline product implementation and reduce incidents❖ Created training series and reference documentation for internal LMS on using Akamai’sprogramming language to craft custom rules and modify product functionality

❖ SME for integration of new products on complex accounts❖ Collaborated with team lead to identify and remediate skill gaps within organization❖ Designed training curriculum and lab guidance for bot management SDK❖ Performed emergency integrations for customers under duress❖ Worked with team to update existing customer-facing training for Akamai University❖ Presented training for Akamai University at 2019 Akamai Edge Conference

❖ Performed deep packet analysis to identify and mitigate DDoS attacks❖ Managed WAF services, providing web attack analysis and mitigation❖ Provided live event support, ensuring customer events went smoothly❖ Assisted in proof of concept testing and executed service validation procedures❖ Performed peer reviews of configuration changes on network hardware and WAF❖ Provided active troubleshooting and on-call support for customer incidents❖ Served as escalation point for troubleshooting complex network and security issues inDDoS and WAF platforms

❖ Handled initial communication with customers to verify requests and relay information during attack events❖ Performed troubleshooting for BGP and GRE connectivity issues on Cisco ASR❖ Monitored graphs for DDoS attacks, link saturation❖ Performed packet analysis to identify DDoS signatures on Prolexic (routed, proxy) platform❖ Monitored systems to triage alerts, escalated action items to system owners

Started as a hobby and turned into a part-time business performing, promoting, and creating events. Performed at events in front of over 1000 peopleOrganized club events and music festivalsWorked promotional gigs with charities, small businesses, and Fortune 500 companiesBuilt and maintained websites and social media presenceDesigned flyers and other promotional material in Photoshop and IllustratorDesigned and operated laser light-show performancesRan a variety of small to mid-sized PA systems for eventsRan DMX smart-lighting systems

Mixing music while operating sound equipment and maintaining regular flow of stage performances.

Worked with individual homeowners, remediation companies, insurance companies, and businesses inspecting buildings and other property for a variety of IAQ (Indoor Air Quality) issues. Handled the majority of company field operations, hiring office and field assistants and running small teams to create and implement sampling protocols.Accessed crawlspaces, attics, and rooftops in order to discover potential paths of water intrusion and hidden microbial contamination.Started with a minimal understanding of biology and gradually became a regional expert in the IAQ field. Pursued and achieved multiple certifications over the course of employment.Wrote remediation protocols and performed follow-up testing over a large area to satisfy industry-standard recommendations. Built and managed company website in Wordpress, set up user accounts, managed business social media presence, and handled small office IT issues.Advised on new technology purchases, modernized data collection, set up company account with ProntoForms, and established new procedures for field operation.