Dewan Ehsan Email & Phone Number

Dhaka, Bd

Dhaka, Bangladesh

Dhaka, Bangladesh

Dhaka, Bangladesh

(1) Ensure timely analysis of business performance to review/revise targets if required.(2) Collaborate with department head in preparing comprehensive sales/marketing plans and budgets for market promotions.(3) Achieve quarterly/annual sales target that increases profitability(4) Own and get customers by daily sales visit and submit the visit report on daily basis(5) Gain the competitive business intelligence to develop database(6) Lead all sales & marketing initiatives of the department through campaigns, competitive pricing, etc. that enables services to stand-out from competitors.(7) Ensure existing and new client visits every week to generate new sales leads.(8) Ensure a customer friendly platform to deliver outstanding customer services/support.(9) Ensure regular customer feedback/communication and utilize feedback data to customize services that are unique and secures preference of service over competitors.(10) Ensure timely reports are prepared for concerned offices and follow-up on all queries for smooth operations.(11) Coordinate with accounts and clients in timely settlement of all market dues.(12) Coordinate with support Airport office that secures on-time support if required to any travel agent.

• Coordinate among different personnel to ensure smooth operation of the – Bay's Edgewater.• Prepare maintenance schedule of different electro-mechanical items installed in the building and ensure that they are maintained as per schedule.• Lead different group of people, maintaining the building, and follow up every one’s job responsibility & prepare daily activity report and send it to HOD.• Follow up with utility bills records keeping and payment & prepare maintenance bills and send to concerned clients accordingly.• Follow Standard Operating Procedure and check periodically whether all employees are following Standard Operating Procedure properly or not.• Notify higher authority about any unusual circumstances, take their opinion and steps according to suggestion.• Follow up with monthly performance evaluation report.• Perform any other tasks assigned by the management as and when required.

• Manage a wide portfolio of corporate accounts, contact prospects/ customers and promote company products and service, by executing sales policies and procedures concerning, portfolio in order to the set sales targets.• Maintain prompt and effective communications with customers and sales and reservation staff to resolve requests and special issues.• Develop individual knowledge and keep the company up-to-date with market trends and competition awareness.• Making deals with strong negotiation skills that lead to mutually beneficial for company. Reservation & Ticketing in an IATA agent of Union group (Union Tour Services Ltd.) with GDS besides UTTL : 1. Amadeus. ( Basic ) 2. Galileo. ( Basic )3. Abacus. ( Basic )

• Identify Market Opportunity.• Organizing and executing necessary Marketing activities for generating Sales.• Develop new channels and create corporate clients.• Developing and maintaining Good relationship with current and potential customers.• Identifying the problems faced in sales and giving reports to supervisor for corrective action.• Identifying the right clients for the business.

Acba (Advanced Certificate In Business Administration)

ACBA is a Management Development Program (MDP) of IBA, Dhaka University

Master Of Business Administration - Mba, Marketing, 3.06

Bachelor Of Business Administration (Bba), Marketing, 3.46